Dtdc Executive/ Intern

4 weeks ago

Ganganagar RJ IN Sbs Herbal Limited Full time

Job Title Membership Card Development Executive Intern Department Customer Division - Membership Loyalty Location near 163 P Santoshi Mata Mandir Rd Kali Sri Ganganagar Rajasthan Reports To Membership Program Manager Role Summary We are seeking a proactive and analytical Membership Card Development Executive Intern to support the planning execution and optimization of our customer loyalty programs - Prime and Bonanza cards The ideal candidate will assist in designing new offers tracking member activity coordinating promotions and enhancing the overall customer membership experience Key Responsibilities Program Development Coordination Assist in structuring benefits for Prime and Bonanza membership cards Support in drafting and updating membership brochures in-store posters and digital collateral Coordinate with creative marketing and tech teams to launch campaigns and registration portals Sales Enablement Operations Monitor daily weekly monthly membership registrations across stores Help train store-level staff with updated pitch material FAQs and onboarding scripts Resolve issues related to member benefit claims deactivations or reward tracking Customer Communication Feedback Draft SMS email templates for renewal reminders point updates and offers Collect and log customer feedback on card usage experience Suggest loyalty-based campaigns to improve satisfaction and retention Eligibility Criteria For Executive Intern Role Intermediate Graduate in Marketing Retail or Business Administration 1-2 years of experience in loyalty programs or customer engagement roles Passionate about customer marketing and retail innovation Required Skills Strong communication and presentation skills Intermediate MS Excel Google Sheets data handling pivot tables Basic knowledge of CRM or loyalty tools is a plus Performance in this role may lead to promotion into Assistant Manager - Membership Development Loyalty Program Lead Zonal Level Customer Experience Manager Why Join SBS Be part of one of India s fastest-growing grocery retail startups Contribute to building the most rewarding customer loyalty model in the retail space Exposure to strategy tech marketing and retail operations Job Types Full-time Permanent Fresher Internship Contractual Temporary Volunteer Contract length 3 months Pay 10 000 00 - 12 000 00 per month Benefits Provident Fund Schedule Day shift Supplemental Pay Performance bonus Work Location In person

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