Executive - Telemarketing - Pest Control (2-3 Yrs) Mumbai (telesales/inside Sales/bpo)

4 weeks ago

Mumbai, Maharashtra, India Contactx Full time

Tele-Marketing Executive We are looking for a dynamic and results-driven Telemarketing Representative to join our team In this role you will focus on lead generation promoting offers obtaining customer feedback handling payment follow-ups conducting renewal calls and maintaining daily reports Strong verbal and written communication skills are essential to ensure clear and effective interactions with customers Key Responsibilities - Make outbound calls to potential customers to generate leads for our products services - Identify prospects through cold calling networking and referrals - Promote current deals discounts and special offers to both new and existing customers - Effectively communicate the value of our services and encourage customers to take advantage of current promotions - Collect valuable feedback from customers regarding their experiences with our services - Document the feedback accurately and report it to line Manager for further analysis and improvements - Contact customers to follow up on outstanding payments or billing issues - Ensure timely resolution of payment-related queries and maintain customer satisfaction - Contact existing customers regarding the renewal of services before their contract expire - Offer renewal options and upsell additional services - Maintain accurate daily reports on calls made leads generated sales and follow-up activities - Provide detailed and timely updates on performance challenges and opportunities to reporting Manager Verbal and Written Communication - Excellent verbal communication skills with the ability to build rapport with customers over the phone - Strong written communication skills for reporting and email communication - Respond to customer inquiries promptly and ensure customer satisfaction through effective communication Experience - Prior telemarketing sales or customer service experience is preferred 2-3 Yrs of experience - Experience in the pest control industry or a similar service-based field is a plus but not mandatory Interested candidates please WhatsApp me on 8779617605 ref updazz com

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