Technical Product Manager

Job Description

About Ping Identity:

At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it.

Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear.

While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work.

We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management.

The Technical Product Manager role is an important part of Ping Identity's worldwide go to market strategy for our products. You will report to the Product Management Director for Customer Identity Solutions. You will contribute to and implement the product strategy by leading planning activities, creating detailed requirements, coordinating backlogs and have influence over the roadmap.

You will be a close partner with engineering and act as the voice of the customer and the business for engineering. You will have insight into all phases of the product development cycle. You will provide key leadership for engineering, design and UX/UI, and architecture to manage the product offering and its deliverables, as well as interfacing key stakeholders such as customer support, solution architecture, and professional services.

You will:

- With the Product Management Director, maintain a multi-quarter technical product roadmap that includes milestones and prioritized deliverables, and influence and implement the product strategy for out-of-the-box experiences.
- Gather technical requirements and act as technical expert on customer use cases.
- Provide detailed input into the product planning process and priority of features for communication to engineering.
- Develop detailed technical requirements and work closely with engineering feature and component teams during elaboration to ensure customer requirements are being met.
- Work with engineering, design, documentation and user acceptance testing teams to create a complete and polished product offering.
- Coordinate with Engineering and Architecture teams on monitoring technology and industry innovations.
- Perform market analysis, identifying industry trends, needs and market competition.
- Work with subject-matter experts to build, test, and improve orchestration flows for common use cases and markets.

You have:

- 3+ years ofwork experiencein cloud computing in a product management, solution architecture, professional services, implementation, or sales engineering role.
- Bachelor's degree in engineering, design, operations, OR equivalent experience.
- Knowledge of identity and access management, identity and authentication use cases, standards and technology.
- A history of managing product development lifecycles to consistently deliver high-quality releases.
- Experience working with enterprise software sales teams.
- Comfort in discussing product capabilities and market relevance to end-users, partners, C-suite, engineers, analysts.
- The ability to gather and prioritize market data to maintain a product roadmap.
- You have an advantage if:
- You have a structured and data-driven approach to tracking business progress ensuring follow up, understanding and action.
- Able to synthesize technical information into crisp recommendations and present and defend recommendations to a variety of audiences.
- Strong project/program management leadership including scope, schedule, budget, quality, communications.
- Able to create effective relationships, influence and collaborate internally and externally at all organizational levels.
- Proven strength solving technical problems by driving cross-team collaboration, ownership, and accountability.
- You have a strong background in delivering cross product user experiences

Life at Ping:

We believe in and facilitate a flexible, collaborative work environment. We're growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that's who we want to succeed with every day.

Here are just a few of the things that make Ping special:

- A company culture that empowers you to do your best work.
- Employee Resource Groups that create a sense of belonging for everyone.
- Regular company and team bonding events.
- Competitive benefits and perks.
- Global volunteering and community initiatives

Our Benefits:

- Generous PTO & Holiday Schedule
- Parental Leave
- Progressive Healthcare Options
- Retirement Programs
- Opportunity for Education Reimbursement
- Commuter Offset (Specific locations)

Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone's individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.

We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.