Tele caller Executive

1 week ago

Delhi India Dice Academy Delhi Full time

Job Description

Job Description: Telecalling Associate (EdTech Industry)

Position: Telecalling Associate

Experience: Fresher 1 year

Industry: EdTech

Location: Delhi NCR (South Delhi)

Employment Type: Full-time

Job Summary

We are looking for a motivated and energetic Telecalling Associate to join our team. The ideal candidate should have 0-1 year of experience in the EdTech industry or a strong willingness to learn. As a Telecalling Associate, you will be responsible for connecting with potential students, providing them with information about our courses, and assisting them in their enrollment journey.

Key Responsibilities

- Make outbound calls to prospective students and explain course details.
- Address student inquiries regarding programs, fees, and enrollment processes.
- Follow up with leads to ensure successful conversions.
- Maintain accurate records of conversations and follow-ups in the system.
- Provide excellent customer service and build a positive rapport with students.
- Meet monthly targets for calls and enrollments.
- Work closely with the sales and marketing teams to drive admissions.

Requirements

- Education: Any graduate or pursuing graduation.
- Experience: Freshers or up to 1 year of experience in telecalling, sales, or customer service (preferably in the EdTech industry).
- Strong communication skills in English and regional languages.
- Good convincing and negotiation skills.
- Ability to handle rejections and work in a target-driven environment.
- Basic knowledge of MS Office and CRM tools is a plus.

Benefits

- Competitive salary and incentives.
- Career growth opportunities in the EdTech industry.
- Training and mentorship provided.
- Dynamic and friendly work environment.

If you are enthusiastic about education and enjoy interacting with people, we would love to have you on our team

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