Telecaller For Manufacturing Of Motor Vehicles Industry

6 days ago


Raipur Chhattisgarh, India VINAYAK OUTSOURCING WORKS PRIVATE LIMITED Full time

A telecaller job involves making and receiving calls to promote products generate leads provide customer support or conduct surveys requiring strong communication persuasion and data management skills to meet sales targets and ensure customer satisfaction Key duties include making outbound calls to potential clients handling inbound inquiries resolving issues updating customer records in a and collaborating with sales teams Essential qualifications include excellent verbal communication persuasive skills active listening basic computer literacy and the ability to manage rejection Key Responsibilities Outbound Calls Initiate phone calls to potential or existing customers to promote products or services generate leads or schedule appointments Inbound Calls Respond to customer inquiries provide detailed information about products and services and address concerns or complaints Sales and Lead Generation Persuade customers to make purchases follow up on leads and meet daily or monthly sales targets Customer Service Resolve customer complaints provide solutions and maintain positive customer relationships Record Keeping Maintain accurate records of customer interactions update customer information in databases or CRM systems and document call details Team Collaboration Work closely with sales support and marketing teams to align strategies and improve customer experience and campaign effectiveness Market Research Conduct market research to understand customer needs and market trends Required Skills and Qualifications Communication Skills Excellent verbal communication active listening and interpersonal skills to engage with customers effectively Persuasion Negotiation Strong persuasion negotiation and confidence to drive sales and conversions as well as the ability to handle rejection professionally Technical Skills Basic computer skills for data entry record-keeping and familiarity with CRM tools and telephone systems Problem-Solving Ability to understand customer needs identify issues and offer appropriate solutions Adaptability Capacity to adjust speaking approaches and handle challenging situations and diverse customer types Time Management Ability to handle multiple calls efficiently and manage time effectively Educational Background A high school diploma or equivalent is often sufficient prior experience in a similar role is beneficial JOB APPLY http jobs vinayakjob com CONTACT DETAILS - Name - DIMPAL Number - 91 91099 99669



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