Dispatch Executive

3 weeks ago

Sonipat HR IN Retail Buildout Private Limited Full time

Job Title Dispatch Executive Location Sonipat Haryana Experience Required Minimum 3-4 years in B2C dispatch Amazon Flipkart and other ecommerce platforms and warehouse operations Job Summary We are looking for a proactive and detail-oriented Dispatch Executive with a solid background in B2C business operations particularly in warehouse management and dispatch functions The ideal candidate should have in-depth knowledge of dispatch procedures inventory management inward and outward and be proficient in using Excel PivotTables VLOOKUP etc as well as any inventory or dispatch software Experience in supervising or managing dispatch operations in a warehouse setting is a must Key Responsibilities 1 Dispatch Delivery Management Oversee the timely and accurate dispatch of goods to B2C customers ensuring adherence to company standards and customer expectations Monitor and coordinate with delivery partners and maintain records of dispatch schedules and timelines Resolve any delays or issues in the dispatch process to maintain smooth operations 2 Inventory Management Manage inward and outward inventory processes ensuring proper documentation and system updates Conduct regular stock checks maintain accurate inventory records and monitor stock levels Work closely with warehouse teams to ensure proper handling and storage of goods 3 Warehouse Operations Supervision Supervise warehouse staff and dispatch assistants ensuring compliance with SOPs and safety protocols Optimize warehouse layout and resources to maximize efficiency in B2C dispatch operations Ensure that warehouse operations adhere to quality standards and company policies 4 Data Management Reporting Use Excel tools such as PivotTables to generate and analyze reports on dispatch performance inventory levels and other key metrics Maintain accurate and organized records of dispatches returns and inventory movements Track and report on key performance indicators KPIs related to dispatch and warehouse activities 5 Coordination Communication Coordinate with cross-functional teams such as customer service sales and procurement to ensure seamless operations Liaise with suppliers and transport providers to manage delivery schedules and costs Respond promptly to customer queries and complaints related to dispatch 6 System Management Utilize and manage dispatch or inventory software to log and track inventory movements Ensure data accuracy in all digital records and assist with software updates or troubleshooting as needed Train new team members on software usage safety standards and dispatch protocols Qualifications and Skills Education Bachelor s degree in Business Logistics or a related field is preferred Experience Minimum 3-4 years of experience in B2C warehouse and dispatch operations preferably in a supervisory role Technical Skills Advanced Excel skills PivotTables VLOOKUP etc familiarity with warehouse or dispatch software Industry Knowledge Strong understanding of B2C operations Interested Candidates can directly share their resume CVs on talent sneakare com or on 7217889987 Job Type Full-time Pay 18 000 00 - 25 000 00 per month Education Diploma Preferred Work Location In person

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