Senior Manager

3 days ago

Pune India upGrad Full time

Job Description Senior Manager - Inside Sales is a strategic leadership role responsible for driving sales performance across their entire team while ensuring operational efficiency, process adherence, and team development. This role requires a seasoned leader with a keen focus on sales strategy, team management, and revenue growth. Key Responsibilities : Team Leadership & Development - :Conduct regular performance reviews, coaching, and development sessions with Sales Managers to ensure continuous improvement in sales processes and strategies - .Mentor and develop high-potential team members, ensuring a strong leadership pipeline within the sales division . Sales Strategy & Execution - :Collaborate with the leadership team to design and execute sales strategies that align with the company's growth objectives - .Drive revenue and admissions targets by creating a high-performance culture that fosters collaboration and excellence - .Monitor key performance indicators (KPIs) for Sales Managers and their teams, ensuring monthly and quarterly targets are met or exceeded . Operations & Process Management - :Implement sales processes, guidelines, and best practices to ensure operational efficiency and consistency across teams - .Regularly review and optimize workflows, reporting tools, and sales technologies to improve the team's productivity and performance - .Ensure accurate tracking and reporting of sales performance through the CRM system, ensuring all teams follow protocol . Collaboration & Cross-Functional Interaction - :Work closely with the marketing, product, and customer success teams to create a seamless experience from lead generation to customer conversion and post-sales onboarding - .Provide feedback to the product and marketing teams to drive course improvement and the development of new offerings based on customer insights - .Participate in leadership meetings to share team performance updates, discuss challenges, and propose solutions . Data-Driven Decision Making - :Analyze sales performance data and provide actionable insights to senior management - .Use data to forecast sales performance, identify areas for growth, and develop strategies to improve conversion rates . Ideal Candidate Profil - e:Education: Bachelor's degree in Business, Marketing, or a related field. MBA is preferre - d.Experience: Minimum of 7-10 years of experience in sales, with at least 5 years in a leadership role managing teams in a fast-paced, target-driven environment, preferably in EdTech or E-learnin g.

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