Manager - Revenue Technology (High Salary)

Wati is the world's leading WhatsApp-first conversational growth platform, empowering businesses to build deeper customer relationships and accelerate revenue growth. Trusted and loved by over 20,000+ customers across 100+ countries, Wati has established itself as the premier choice for businesses leveraging WhatsApp and other messaging channels to connect with customers on their platform of choice. In a world where real-time interactions drive growth, Wati's story is all about business growth through conversations. At Wati, we believe that every conversation matters, whether it's engaging a first-time prospect, nurturing a qualified lead, or deepening relationships with loyal clients. We transform these conversations into opportunities for building relationships, and strong relationships lead to increased revenue. Our Platform The AI-native platform simplifies complex business operations by bringing all customer interactions under one intelligent roof. Designed for scalability and ease of use, our solution delivers a measurable ROI while adapting to businesses of all sizes, from emerging startups to established enterprises. Our Backing & Partnerships Wati is proudly backed by world-class investors including Tiger Global, Sequoia Capital, DST Global, and Shopify. As a Premium-tier Partner of Meta, Google, and WhatsApp, we maintain the highest standards of integration and platform excellence. About the Role We are seeking a technically astute and strategic leader to head the Revenue Technology vertical within our Revenue Strategy & Operations organization to supercharge our go-to-market teams by building internal tools, automating manual processes, leveraging AI capabilities and optimizing how systems work together. You’ll work across the full GTM funnel - Sales, Partnerships, Marketing, and Customer Success - to remove friction, increase visibility, and improve conversion at every stage. This role will own the GTM and revenue tech stack — designing, integrating, and optimizing systems that power Marketing, Sales, Customer Success, and Partnerships. As the steward of our global revenue infrastructure, you’ll ensure technology delivers efficiency, scalability, and data integrity — enabling Wati’s GTM teams to operate with precision and impact. Key Responsibilities 1. GTM Tech Stack Ownership - Own and evolve the GTM & Revenue tech ecosystem including HubSpot, Chargebee, Vitally, GA4, and related tools. - Ensure seamless integrations and data flow across systems supporting the entire customer lifecycle. - Establish and maintain high data quality standards and documentation for all platforms. - You’ll bring AI into the heart of GTM execution — leveraging LLMs, intelligent agents, and prompt-based automations to augment reps, accelerate workflows, and reduce repetitive tasks. 2. Process Automation & Optimization - Identify and implement automation opportunities to reduce manual tasks across GTM processes. - Partner with cross-functional teams to streamline lead routing, usage tracking, invoicing, and renewals. - Lead end-to-end optimization of workflows that improve productivity and enable revenue scale. 3. Technology Strategy & Architecture - Define the long-term technology roadmap for GTM systems in alignment with company strategy. - Evaluate new tools and vendors for fit, scalability, and ROI. - Drive adoption of emerging technologies, especially Generative and Agentic AI, across GTM workflows. 4. Cross-Functional Partnership - Collaborate closely with the Revenue Strategy & Planning, Business Insights, and Strategic Initiatives verticals to ensure tech and data alignment. - Partner with Finance, Product, and Engineering teams to deliver integrated and compliant solutions. - Serve as the primary advisor to GTM leaders on technology-driven performance improvement. 5. Governance & Data Sanity - Design and enforce strong governance around system access, data standards, and configuration management. - Establish monitoring and alert systems to detect and resolve data or integration issues proactively. - Enable revenue and leadership teams to make informed decisions through trustworthy data. 6. Team Leadership - Lead and mentor a global team of 3–5 system specialists and GTM engineers. - Build a culture of operational excellence, innovation, and accountability. - Manage team priorities, ensure delivery on SLAs, and invest in ongoing technical upskilling. Requirements - 6–8 years of experience in Revenue Operations Technology, CRM Administration, or Systems Architecture. - Deep expertise with GTM platforms (HubSpot, Chargebee, Vitally, GA4) and their integrations. - Proven success implementing automation, workflow design, or AI-driven efficiency programs. - Strong understanding of SaaS GTM motions and customer lifecycle systems. - Experience managing cross-functional projects and technology roadmaps. - Excellent collaboration and communication skills to partner with business and engineering stakeholders. - Based in India - preferably Chennai or Bangalore.