Servicenow Developer

Req ID 324537NTT DATA strives to hire exceptional innovative and passionate individuals who want to grow with us If you want to be part of an inclusive adaptable and forward-thinking organization apply now We are currently seeking a ServiceNow developer to join our team in Bangalore Karnxc4x81taka IN-KA India IN ServiceNow DeveloperThis person will mainly be responsible for Software and Hardware Model Management Helping with Lifecycle reports Help manage Class and Category alignment with Models and CI s Job Requirements Work with the developers to maintain the stability and usability of the SAMPro module in ServiceNow across all production and non-production environments Configure and maintain SAM PRO applications workflows and business rules to meet business requirements Manage user access security roles and permissions associated to CI Asset OT and SAMPro Develop and optimize SAM PRO processes forms and views Create and edit ITAM reports dashboards and performance analytics Develop and maintain test plans cases and procedures for CMDB Hardware Software Assets Perform functional regression and integration testing on CMDB Hardware Software Assets Identify and document defects bugs and ensure resolution Provide QA support for new CMDB Hardware Software Assets features configurations and upgrades Continuously improve SAM PRO and processes with a focus on quality efficiency and user experience Collaborate with the ServiceNow and ITAM Teams to configure develop support and maintain the platform Configure Manage and Maintain all Models including but not limited to software hardware and consumables so that the model data can be leveraged to create reports on asset lifecycle cost management and potential risks associated with a specific model Troubleshoot Software Model to Software Installation match working with the SAM Team to maintain a compliance position Coordinate with the ITAM Team to manage the lifecycle of a model from creation to retirement Manage ServiceNow License configuration to report on the ServiceNow license compliance for the different modules GPI owns Understanding of the SaaS software as a service business technology model Work with the CMDB Master Data Lead to manage the Class and Category alignments with Models and CI s About NTT DATANTT DATA is a 30 billion trusted global innovator of business and technology services We serve 75 of the Fortune Global 100 and are committed to helping clients innovate optimize and transform for long term success As a Global Top Employer we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies Our services include business and technology consulting data and artificial intelligence industry solutions as well as the development implementation and management of applications infrastructure and connectivity We are one of the leading providers of digital and AI infrastructure in the world NTT DATA is a part of NTT Group which invests over 3 6 billion each year in R D to help organizations and society move confidently and sustainably into the digital future Visit us atNTT DATA endeavors to make accessible to any and all users If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact us at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications NTT DATA is an equal opportunity employer Qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or protected veteran status For our EEO Policy Statement please click If you d like more information on your EEO rights under the law please click For Pay Transparency information please click