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Urgent Account Manager

4 weeks ago


Nashik Bengaluru, India Impact Hr Km Solutions Full time
Job Description

Client Relationship Management: Serving as the main liaison between the client and the company. This involves building and maintaining strong, long-lasting relationships to ensure client needs are met and expectations are managed.

Strategic Planning: Developing and executing account plans to drive client retention and growth. They identify opportunities for upselling or cross-selling and work to expand the scope of the business partnership.

Communication: Communicating with clients regularly to provide project updates, address concerns, and ensure they are satisfied with the company's products or services.

Sales and Revenue Growth: Meeting or exceeding sales targets by identifying new business opportunities within existing accounts.

Problem-Solving: Acting as a point of escalation for client issues, working collaboratively with internal teams to find and implement effective solutions.

Reporting: Preparing and presenting regular reports on account performance, client feedback, and sales forecasts to both the client and senior management.