Help Desk Specialist

1 day ago


Pune, Maharashtra, India Manuh Technologies Full time
- Provide technical assistance to users experiencing computer-related issues, including password resets, system lockouts, and application support.
- Deliver support via phone and remote desktop access; prior experience in both is required.
- Guide users through troubleshooting steps to resolve technical problems effectively.
- Install, configure, and troubleshoot components within the Microsoft 365 suite.
- Serve as the first point of contact for technical issue resolution and escalation.
- Document issues and resolutions accurately, maintain knowledge bases, and ensure high-quality customer service.
- Possess foundational knowledge of Microsoft 365 and basic Azure cloud concepts.
- Diagnose and resolve software, connectivity, and operational issues to reduce incident resolution time.
- Manage remote desktop connections and configure VPN access for secure connectivity.
  • Help Desk

    4 weeks ago


    Pune, Maharashtra, India CMS Computers Full time

    Job DescriptionJob Responsibilities :- The help desk service will serve for all ICT related incidents and service requests.- The service will provide a Single Point of Contact (SPOC) and also resolution of all the incidents with root cause analysis that may arise during the Operations phase.- The team should have adequate knowledge to resolve basic problems...


  • Pune, Maharashtra, India Ecolab Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    At Ecolab, you can help take on some of the world's most meaningful challenges, delivering critical insights and innovative solutions to help our customers achieve clean water, safe food, abundant energy and healthy environments. With our worldwide reach and ambitious growth plans, you will have the opportunity to own your future and impact what matters. Are...


  • Pune, Maharashtra, India Capita Full time US$ 40,000 - US$ 80,000 per year

    Provides enhanced technical levels of support for incident investigation and resolution for customers. Provide remote assistance & ticket resolution to a range of internal and external customers, responsible for handling escalations, follow ups and customer service.Job title:Service Desk AnalystJob Description:Logging incidents and service requests from...


  • Pune, Maharashtra, India beBeeTechnical Full time ₹ 90,00,000 - ₹ 1,20,00,000

    Job Title: Technical Support SpecialistAbout the Role:We are seeking a skilled and proactive IT professional to provide day-to-day technical support for our organization. The ideal candidate will have hands-on experience in system administration, end-user support, and basic network management.Key Responsibilities:Provide technical support for hardware and...


  • Pune, Maharashtra, India beBeeSupport Full time ₹ 3,30,000

    Desktop Support SpecialistWe are seeking a highly skilled and customer-focused IT professional to provide on-site technical assistance and desktop support to internal users.Technical Support:Provide on-site technical support for desktop systems, laptops, printers, and other IT hardware.Install, configure, and troubleshoot Windows OS, Microsoft Office Suite,...


  • Pune, Maharashtra, India Enhancor Full time

    As an IT Coordinator, you will be responsible for delivering comprehensive technical support to team members across the company. Your role will involve troubleshooting and resolving issues related to software, hardware, and networking, ensuring that all support tickets are efficiently managed. You will also oversee the setup and maintenance of user...


  • Pune, Maharashtra, India Fujitsu Full time

    Job DescriptionRole & responsibilities- Language fluency in English is a must.- Works within a team as an established systems/product specialist (e.g. Knowledge on O365, MS OFFICE Suite, Active Directory, Hardware and Software related troubleshooting skills.) to support end users.- Service Level Management, Diploma or Bachelor Degree, ITIL Foundation...

  • Front Desk Manager

    3 weeks ago


    Pune, Maharashtra, India Marriott Full time

    JOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis Front office areas include Bell Door Staff Switchboard and Guest Services Front Desk Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process Ensures guest...


  • Pune, Maharashtra, India beBeeSupport Full time ₹ 4,00,000 - ₹ 6,00,000

    Help Desk Support SpecialistThis role entails providing technical assistance to customers via various communication channels. The ideal candidate will possess a strong understanding of supported systems and products, enabling them to effectively troubleshoot and resolve customer issues in a timely manner.The Help Desk Support Specialist will be responsible...


  • Pune, Maharashtra, India The Ritz-Carlton Full time

    Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements Front office areas include Bell Door Staff Switchboard and Guest Services Front Desk Strives to ensure guest and employee satisfaction and achieve the operating budget Assists in completing financial and administrative...