Only 24h Left Sr. Product Designer

Calling all innovators - find your future at Fiserv We re Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world We connect financial institutions corporations merchants and consumers to one another millions of times a day - quickly reliably and securely Any time you swipe your credit card pay through a mobile app or withdraw money from the bank we re involved If you want to make an impact on a global scale come make a difference at Fiserv Job Title Sr Product Designer Clover - Sr Product Designer About the role Clover is seeking an experienced holistic-minded UX designer to join our Product Design team in Sunnyvale Clover s product team is responsible for moving new innovative products through the software development lifecycle We re focused on simplifying the lives of small business owners and in doing so helping Clover achieve its business goals As a Product Designer at Clover you will be an advocate for the pain points of Clover s merchants and their staff You will apply your dining experience and retail shopping experience to develop the impactful product experiences that merchants need to thrive Ideally you have worked in a restaurant or a retail establishment and have nuanced respect for the immense work it takes to delight customers You ll use your full range of visual interaction and user experience design skills to design real-world interactions that help small business owners accept payments and manage their businesses You ll take ideas all the way from the whiteboard to the finished interface Our highly collaborative agile approach means you ll be hands-on through user research design analysis and ongoing iterative improvements You will also collaborate with customer experience and support teams to gain insights about product usage and adoption to refine experiences What We Are Looking For Experience You have a portfolio of elegant interface design that includes products that have shipped We hope to see functional apps not just static websites and when describing your projects we want to learn about your entire process not only the final solution Collaborators You know that the best products are made by collaborating with a diverse team You re not just open to feedback from your colleagues you actively seek it out Communicators You can articulate the reasons behind your process and your decisions in words as well as pictures When the topic is someone else s work you ve got a helpful point of view to contribute Flexibility You know that for your work to have the most significant impact it has to ship to users you re willing to work directly with engineers and product managers to design and re-design experiences that are feasible and in scope Adaptability You bring a broad range of research ideation and prototyping methods to the table as well as a desire to learn new approaches from your colleagues Integrity You know design isn t about making it pretty good design determines how products feel and how they work and you ll go the extra mile to get it right What You ll Need 5 years of Product Design User Experience Design or Interaction Design experience in a B2B B2B2C SaaS product company preferably in the restaurant or retail industry with knowledge of Order management front of house and back of house and back-office operations Experience designing product experiences at various stages in an Agile environment Strong analytical and problem-solving skills leading with authority while influencing other Excellent relationship building skills written and verbal communication collaboration and team building Customer empathy Understand customer needs how they interact with products and define solutions to address their pain points Demonstrated experience in planning and conducting user research Expert proficiency in whatever tools you use to get the job done Experience with figma miro etc is preferred Thorough understanding of the constraints capabilities and conventions of designing for iOS Android and responsive web applications Bachelor s degree in an applicable design discipline or equivalent experience additional Technical certifications would be a strong plus Thank you for considering employment with Fiserv Please Apply using your legal name Complete the step-by-step profile and attach your resume either is acceptable both are preferable Our commitment to Diversity and Inclusion Fiserv is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law Note to agencies Fiserv does not accept resume submissions from agencies outside of existing agreements Please do not send resumes to Fiserv associates Fiserv is not responsible for any fees associated with unsolicited resume submissions Warning about fake job posts Please be aware of fraudulent job postings that are not affiliated with Fiserv Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and or to steal money or financial information Any communications from a Fiserv representative will come from a legitimate Fiserv email address