
15h Left Customer Support- International
2 days ago
Role & responsibilities
- Provide assistance in resolving customer and employee problems, incidents, issues, requests, and queries. Collaborate with other support teams as needed to ensure the timely resolution of requests and issues.
- Ensure accurate documentation, timely notification, proper escalation, efficient tracking, and thorough follow-up for all incidents.
- Focus primarily on customer and employee interactions rather than transaction processing.
Qualifications:
- Strong communication and interpersonal skills.
- Ability to work collaboratively with cross-functional teams.
- Detail-oriented with excellent organizational skills.
- Problem-solving and critical/logical thinking abilities.
- 100% Work from Office
- Only Night Shifts
- Shift Hours: 9.5Hrs
- Rotational Week Off
- Good English Communication Skills
- Work location - Vikhroli
- Any graduate fresher with excellent communication
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