CRM Analytics Sr. Developer

4 weeks ago

Bengaluru, India Relanto Full time

Work Location: Bangalore/ Hyderabad/ Pune CRM Analytics Rel Experience: 5+ Years We are seeking a CRMA Sr. Developer with a strong technical background and extensive understanding and experience in database and analytical tools to join our team. This role offers the opportunity to work with cutting-edge analytics tools like Tableau CRM and Einstein Analytics and make an impact on our data-driven journey. Key Responsibilities: • Data Analysis and Insights: o Utilize Tableau CRM and Einstein Analytics to identify unexpected business outcomes and perform in-depth analysis. o Experience with other business intelligence (BI), extract-transform-load (ETL), Power BI and other business analytics reporting tools. • Technical Support: o Provide expert support in Tableau CRM, Einstein AI, and analytics tools to ensure optimal utilization within the organization. • Data Design and Analysis Techniques: o Employ data cleansing, statistical analysis, data mining, predictive analysis, and other data analysis techniques to extract valuable insights from extensive datasets. o Design and configure highly scalable solutions for clients. • Research and Recommendations: o Conduct research and offer recommendations on product components, services, protocols, and standards to enhance data analytics capabilities. • Data Transformation and Visualization: o Collaborate in the design of data transformation processes, data flows, and datasets. o Create dashboard wireframes and stories to communicate data insights effectively. o Use methods like data cleansing, statistics, data mining, predictive analysis, and other data analysis techniques to collect and extract insights from large scale data sets. Required Skills: • Salesforce Expertise: A strong foundation in Salesforce development is essential. Proficiency in Salesforce platform features, data modeling, and configuration is a must. • Platform Experience: A minimum of 4 years of hands-on experience working with Salesforce Einstein Analytics and Tableau CRM. • Einstein Discovery: Profound understanding of Einstein Discovery from both a functional and technical perspective. • Analytical Skills: Strong experience in data analysis with the ability to identify trends and create visualizations with extensive datasets. • Business Alignment: Demonstrated ability to align data analytics with business objectives, envision solutions to address business problems, and derive value from data. • Scalable Solutions: Experience in building and configuring highly scalable solutions for clients. • Proof of Concepts: Capable of creating and delivering hands-on technology proof of concepts. • Database Understanding: Strong conceptual understanding and hands on working experience in relational databases, data warehouses, data lakes, and must have good skills in SQL, normalization, and data modeling. • Communication Skills: Effective communication skills to collaborate with clients, team members, and stakeholders, including the ability to translate business requirements into technical solutions. • Problem-Solving: Strong problem-solving abilities to address complex business challenges and optimize processes. Qualifications: • Bachelor's degree in computer science, Information Technology, or related field. • 5+ years of experience as Salesforce Einstein Analytics Developer. • Certification in Tableau CRM and Einstein Discovery Consultant is highly required and Sales Cloud. • Strong communication skills to articulate technical concepts to non-technical stakeholders.

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