M365 - Support Engineer
3 days ago
About Position: The L2 Support Engineer for Microsoft 365 provides advanced technical support, troubleshooting, and administration for O365 services. This role acts as an escalation point for L1 support teams and ensures smooth operations, timely issue resolution, and high-quality service delivery across the Microsoft 365 ecosystem. - Role: M365 - Support Engineer - Location: Bangalore - Experience: 5 to 8 Years - Job Type: Full Time Employment What You'll Do: - Collaboration Services: - Provide second-level technical support for Microsoft 365 services including Exchange Online, SharePoint Online, OneDrive, Teams, Intune, and Azure AD. - Troubleshoot and resolve escalated incidents related to: Email flow, mailboxes, distribution lists, Teams calling, meetings, and collaboration issues, SharePoint/OneDrive access, sync, and permissions, Authentication issues (MFA, SSO, conditional access), Licensing and user provisioning. - Perform advanced administration tasks such as: Managing O365 security & compliance policies, Configuring Exchange Online rules, connectors, and transport settings, Managing SharePoint sites, permissions, and storage, Monitoring service health and incident advisories, Work with Microsoft support for unresolved or complex issues, Document troubleshooting steps, solutions, and SOPs for L1 teams, Support onboarding/offboarding processes and user lifecycle management, Participate in root cause analysis (RCA) and continuous improvement initiatives, Ensure adherence to ITIL processes (Incident, Problem, Change Management). Expertise You'll Bring: - Strong, demonstrated expertise in PowerShell for O365 automation and reporting. Understanding of networking fundamentals (DNS, TCP/IP, firewalls). Familiarity with security concepts such as DLP, retention policies, and compliance. Ability to analyze logs, message traces, and audit reports. - Hands-on experience with Exchange Online administration, Teams’ administration & troubleshooting, SharePoint Online & OneDrive, Azure Active Directory (users, groups, roles, MFA), Intune (MDM/MAM). Benefits: - Competitive salary and benefits package - Culture focused on talent development with quarterly growth opportunities and company-sponsored higher education and certifications - Opportunity to work with cutting-edge technologies - Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards - Annual health check-ups - Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents Values-Driven, People-Centric & Inclusive Work Environment: Persistent Ltd. is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds. - We support hybrid work and flexible hours to fit diverse lifestyles. - Our office is accessibility-friendly, with ergonomic setups and assistive technologies to support employees with physical disabilities. - If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment Let’s unleash your full potential at Persistent - persistent.Com/careers “Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.”
-
It Support Engineer
1 week ago
Tumkūr, Karnataka, India V5 TechSol Full timeAbout the RoleWe are looking for a knowledgeable and customer-focused IT Support Engineer to provide technical assistance, troubleshooting, and support for our users, systems, and IT infrastructure. The ideal candidate should have strong problem-solving skills, excellent communication, and hands-on experience with Windows/Mac environments, networking, and...
-
Technical Support Engineer
2 weeks ago
Tumkūr, India GreenDot Digital Full timeGreenDot Digital is looking for a strong Technical Support Engineering for an exciting Silicon Valley AI startup. Bangalore is the prefered location, but remote working will also be considered for the right candidate. The Support Engineer is primarily responsible for providing technical support to customers by troubleshooting and resolving technical issues...
-
Euc/It-Support Engineer
2 weeks ago
Tumkūr, India apna Full timeDescription About Apna Founded in 2019, Apna is India’s largest professional networking platform dedicated to helping India’s burgeoning working class to unlock unique professional networking, and skilling opportunities. We’re one of the fastest growing unicorns currently live in 60+ cities of 20+ states. Backed by marquee investors like Tiger Global,...
-
Principal Technical Support Engineer
2 weeks ago
Tumkūr, India Palo Alto Networks Full timeOur Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career...
-
Product Support Engineer
2 weeks ago
Tumkūr, India More Retail Private Limited Full timeAbout More Retail Private Ltd (MRPL) MRPL is one of India's largest and fastest-growing Omni Channel Food & Grocery retailers. MRPL is committed to building India's most customer-obsessed business with the world's best omnichannel food and grocery experience and all of this on a massive scale. What you'll actually do: Debug production issues, write SQL...
-
Senior Cloud Support Engineer
2 weeks ago
Tumkūr, India Oracle Full timeAt Oracle Cloud Infrastructure (OCI), we build the future of the cloud for Enterprises as a diverse team of fellow creators and inventors. We act with the speed and attitude of a start-up, with the scale and customer-focus of the leading enterprise software company in the world. Compute is one of the core organisations within OCI. We are responsible for...
-
Field Support Engineer
2 weeks ago
Tumkūr, Karnataka, India Neurophysiologist Full time ₹ 2,20,000 - ₹ 2,64,000 per yearJob Role and Responsibilities:Provide on Field Support in case of technical problems.Learn about software, and guide stakeholders.Complete implementation of processes at client location.Taken Monthly feedback from Hospital.Undertake Technical Audits on a weekly basis.Troubleshooting hardware problems by contacting hardware support center.Communicating with...
-
Senior Technical Support Engineer-Sase
2 weeks ago
Tumkūr, India Palo Alto Networks Full timeOur Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking...
-
Lansweeper Support Specialist
1 week ago
Tumkūr, India AVASO Technology Solutions Full timeJob Opportunity: Lansweeper Support Specialist Location: Bengaluru / Mohali, India Employment Type: Full-Time Employment Experience: 4+ years Company Overview: AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services. We are committed to delivering cutting-edge technology...
-
Network Engineer
3 days ago
Tumkūr, India Intellistaff Services Pvt. Ltd Full timeJob Title: Network Engineer Experience: 5+ Location: Bangalore Fulltime - Hybrid Position Overview We are seeking a motivated and detail-oriented Network Engineer with 3–5 years of experience to support a global migration project from Cisco to Arista hardware. This is an exciting opportunity to be part of a high-impact enterprise initiative, working...
