Customer Support Representative

3 weeks ago


Bengaluru, Karnataka, India ResultsCX Full time
Job Description

Work onsite in our Bengaluru office
Are you looking for a rewarding, exciting, and challenging career in Customer Service At ResultsCX, we will invest in you and in your journey to achieve greater. We provide world-class training and essential tools that will help you deliver exceptional customer experiences and will help you take a step closer to success. Our employees are the cornerstone of our business and the reason we have been recognized for award-winning service to the customers and communities in which we serve.

Successful candidates must live within a reasonable distance from our Bengaluru office in Kadubeesanahalli, Marathahalli.

We expect greater of ourselves... Whats Your Greater Come find it at ResultsCX

What job duties can I expect to perform as a Customer Support Representative

- Providing clear, concise, and thoughtful instructions
- Answering customer questions and providing helpful solutions
- Promoting products and services for our clients
- Resolving customer complaints with fast, friendly, and courteous service

What requirements must I meet to join the team
Educational Background: Graduate in Commerce

- Work Experience: 1-4 years of experience in BPO with exposure to UK / US Banking / Financial Services
- Communication Skills: Excellent verbal and written communication, with a strong command of grammar, spelling, and punctuation.
- Typing Proficiency: Average typing speed of at least 90 words per minute with 97% accuracy.
- Domain Knowledge: Knowledge about Banking operations, Remittance / Payments and / or banking KYC
- Customer Experience Focus: Skilled at handling customer inquiries, including managing difficult or irate customers to ensure a positive resolution.
- Computer Skills: Proficient in Microsoft Word and Excel; capable of using computer tools efficiently for professional tasks.
- Problem Solving: Ability to respond promptly and accurately to customer needs across multiple channels (chat, call)

Why join our ResultsCX team

- Employee Performance Incentives
- Annual Vacations
- Frequent Employee events, Rewards and Recognition
- Career Growth Opportunities

If this sounds like an opportunity that you would be interested in, dont miss out Training classes are forming now Spaces are limited so apply now to secure your spot

ResultsCX is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factors under federal, state, or local law.

  • Bengaluru, Karnataka, India 247 Customer Private Limited Full time

    About Us: 24/7 Customer Private Limited is a company that offers exciting career opportunities in International Semi-Voice Process. We are looking for skilled and motivated individuals to join our team as customer support representatives. In this role, you will engage with customers via chat to provide product/service support and resolve queries. If you are...


  • Bengaluru, Karnataka, India 247 Customer Private Limited Full time

    Company Overview[24]7.ai International Semi-Voice Process is a leading company in the customer support industry, providing innovative solutions to clients worldwide. We are committed to delivering exceptional service and building long-term relationships with our customers.Job DescriptionWe are seeking a highly skilled and motivated International Customer...


  • Bengaluru, Karnataka, India 247 Customer Private Limited Full time

    Attractive Salary Packages:Non-Voice: ₹18,000 - ₹31,000 per monthVoice: ₹18,000 - ₹31,000 per month (based on experience)In a rapidly evolving business environment, staying ahead of the curve is crucial. As an Operations and Support Representative at 24/7.ai, you will play a pivotal role in ensuring seamless customer interactions.Job Description:Key...


  • Bengaluru, Karnataka, India 247 Customer Private Limited Full time

    About UsGreetings from 24/7.ai India, a leading provider of customer experience solutions.Job OverviewWe are seeking highly motivated and skilled individuals to join our team as International Premium Chat and Voice Process representatives. As a representative, you will be responsible for delivering exceptional customer service to our clients' customers.Key...


  • Bengaluru, Karnataka, India 247 Customer Private Limited Full time

    Welcome to [24]7.ai!About the Role:We are currently looking for highly motivated and enthusiastic individuals to join our International Chat and Semi-Voice Process team as customer support representatives. In this role, you will be responsible for handling customer inquiries through chat and semi-voice processes, providing exceptional customer service, and...


  • Bengaluru, Karnataka, India 247 Customer Private Limited Full time

    Company Overview[24]7.ai is a leading international business process outsourcing company, offering exciting career opportunities in Bangalore. We are dedicated to delivering exceptional customer service and support.Job DescriptionWe are seeking highly skilled and motivated individuals to join our team as Customer Service Representatives. As a key member of...


  • Bengaluru, Karnataka, India 247 Customer Private Limited Full time

    We are seeking a highly motivated and skilled International Customer Support Specialist to join our team. As a key member of our customer support function, you will be responsible for delivering exceptional customer experiences through various communication channels.Job DescriptionAs a Global Chat Service Representative, you will play a vital role in...


  • Bengaluru, Karnataka, India 247 Customer Private Limited Full time

    Company Overview:[24]7.ai is a leading provider of customer experience technology solutions. Our company vision is to deliver exceptional customer experiences through innovative technology and human expertise.Salary and Benefits:We offer a competitive salary, ranging from 1.5 to 3 lacs per annum, along with attractive incentives. Additionally, we provide...


  • Bengaluru, Karnataka, India 247 Customer Private Limited Full time

    Company OverviewContacting existing customers as well as prospective customers is a key responsibility for the role. As a customer service representative, you will be interacting with clients to understand their needs and provide them with relevant solutions.Salary InformationThe salary range for this position is between INR 2.9LPA and INR 4.0LPA. This...


  • Bengaluru, Karnataka, India 247 Customer Private Limited Full time

    At 24/7 Customer Private Limited, we're committed to delivering exceptional customer experiences through our international BPO in Bangalore. If you're passionate about making a difference in the lives of customers, we invite you to explore this exciting opportunity.Job OverviewWe're seeking highly motivated individuals to join our team as Customer Service...


  • Bengaluru, Karnataka, India Bhanzu Full time

    **Company Overview**Bhanzu is a rapidly scaling Math EdTech company that has recently secured funding to expand its online live classes and games across geographies.We are looking for a skilled Customer Support Representative to join our team. As the face of Bhanzu support, you will be responsible for responding to customer queries in a timely and accurate...


  • Bengaluru, Karnataka, India Nouman Kalladathu Proprietor of Delphic Jobs Full time

    Job Overview">We are seeking a skilled Customer Service Representative to provide exceptional support to our clients. As a representative, you will be responsible for delivering top-notch customer service and resolving inquiries in a timely and professional manner.">Key Responsibilities:">">Provide outstanding customer service via phone, email, and...


  • Bengaluru, Karnataka, India 247 Customer Private Limited Full time

    We are seeking a skilled Customer Service Representative to join our team as an International Process Executive. This role is perfect for individuals who are passionate about delivering exceptional customer experiences and thrive in a fast-paced environment.Job OverviewAs an International Process Executive, you will be responsible for handling customer...


  • Bengaluru, Karnataka, India Nobroker Full time

    Company OverviewNoBroker, India's first Proptech unicorn, is a revolutionary brokerage-free platform that connects property owners with tenants and buyers, eliminating the middleman. Founded by IIT and IIM alumni, NoBroker has served millions of customers monthly, driven by a tech-savvy team of 2000, and backed by global investors.Job DescriptionWe are...


  • Bengaluru, Karnataka, India 247 Customer Private Limited Full time

    **Company Overview**[24]7.ai is a global leader in customer engagement, providing innovative solutions to help businesses succeed. As a [24]7.ai team member, you will be part of a dynamic and fast-paced environment that values innovation, collaboration, and excellence.**Job Description**We are seeking a skilled Customer Service Representative to join our US...


  • Bengaluru, Karnataka, India SHRS - SARIKA HR SOLUTIONS Full time

    **Job Description**We are seeking a highly motivated and organized individual to join our team as a Customer Support Representative. In this role, you will serve as the primary point of contact for students, facilitating communication between students and university departments.Your responsibilities will include:Addressing academic and administrative queries...


  • Bengaluru, Karnataka, India HubSpot Full time

    About the RoleWe are seeking a highly motivated and customer-focused Customer Support Representative to join our team at HubSpot. In this role, you will be responsible for providing exceptional support to our customers, helping them to resolve issues and achieve their goals.Your Key ResponsibilitiesCommunicate with customers via phone, email, and live chat...


  • Bengaluru, Karnataka, India 247 Customer Private Limited Full time

    Sales & Service Representative Job DescriptionWe are seeking a highly motivated Sales & Service Representative to join our team at 24/7 Customer Private Limited. As a key member of our customer support team, you will be responsible for delivering exceptional service to our international clients through inbound and outbound calls.Your primary goal will be to...


  • Bengaluru, Karnataka, India 247 Customer Private Limited Full time

    Company Overview: At 24/7 Customer Private Limited, we are a dynamic team seeking talented individuals to join our International Semi-Voice Process. As a customer support representative, you will engage with customers via chat to provide product/service support and resolve queries. Our team values skills and growth, offering a rewarding career in...


  • Bengaluru, Karnataka, India 247 Customer Private Limited Full time

    About Us At 24/7 Customer Private Limited, we believe in delivering exceptional customer service and support. We value innovation, teamwork, and excellence in everything we do. Our Team We have a diverse team of professionals who share our vision and values. Join Our Team If you are passionate about customer service and support, we would love to hear...