International Voice Support Specialist
6 days ago
Salary and Benefits: We offer a competitive salary range of INR 50,000 - 3 LPA, along with incentives. Additionally, we provide two-way free cab facility to and from the office, medical insurance for self and dependents, and a 5-day working week with rotational offs.
Job Description: As an International Semi-Voice Customer Support representative, your key responsibilities will include interacting with existing and prospective customers to gather information, understanding customer needs through effective questioning, and resolving queries related to products and services in a chat-based environment.
Required Skills and Qualifications: To succeed in this role, you should have strong English communication skills (verbal and written) and be comfortable working in night shifts and rotational shifts. Freshers are welcome, and candidates with prior BPO or non-BPO experience can apply. We also require candidates with PUC (12th), Diploma (3 years), Undergraduate, Graduate (any stream), BE/B.Tech education backgrounds.
Eligibility Criteria: Candidates must have a notice period of 0-15 days or be immediate joiners. The interview process includes HR Round, Online Assessment, and Operations Round. Walk-in interviews are held Monday to Friday from 10:30 AM - 3:00 PM.
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