Localization Operation Program Manager II

4 days ago

Bengaluru, India Uber Full time

Job Description Basic Qualifications - Education: Bachelor's degree in Computer Science, Program Management, or an equivalent technical field. - Experience: - At least 2 years of experience running operations in CMS/TMS and handling MT/ML/AI or other machine learning programs within a medium to large-sized company (either on the client or vendor side). - Minimum 1 year of experience in localization within the high-tech industry, from either the client or vendor side. - Operational Skills: - Ability to streamline complex processes and enhance workflow efficiency, with guidance from senior team members. - Basic understanding of Localization Operation Program roles and day-to-day functions. - Basic knowledge of localization and internationalization processes. Professional Qualities: - Strong analytical and problem-solving abilities, with excellent business judgment. - Capacity to navigate ambiguity, work independently, and guide projects with minimal supervision. - High attention to detail, proactive, and quality-oriented mindset. - Excellent written and verbal communication skills. - Ability to manage stakeholders across multiple businesses, both internally and externally, with guidance from senior team members. - Self-directed, with a willingness to take initiative and confront substantial challenges. - Commitment to quality that aligns with and influences the direction of the Uber brand. - Excellent team player. - Passionate about Uber and our mission. Preferred Qualifications - Technical Knowledge - Solid understanding of localization operations, including the deployment and use of MT and LLM models, associated costs, and use cases for both internal and external clients. - Familiarity with NLP and computational aspects of MT/LLM.

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