Director - Customer Success (Only 24h Left)
4 weeks ago
Job Description - Leadership and Strategy:Develop and implement customer success strategies that drive engagement, satisfaction, and retention for our products and services. - Customer Onboarding:Oversee the onboarding process, ensuring that customers are effectively integrated and trained on our solutions. - Relationship Management:Foster strong relationships with key stakeholders, acting as a trusted advisor to understand their needs and challenges. - Proactive Engagement:Monitor customer health metrics and proactively address issues, providing guidance on best practices and optimization strategies. - Collaboration:Work closely with sales, product, and technical teams to ensure a seamless customer experience and to gather feedback for product improvement. - Team Development:Lead, mentor, and develop a high-performing customer success team, promoting a culture of excellence and continuous learning. - Customer Advocacy:Serve as the voice of the customer within the organization, advocating for their needs and ensuring alignment with our business objectives. - Reporting and Metrics:Establish and track key performance indicators (KPIs) to measure the success of customer success initiatives and report on customer health and satisfaction. Lead and conduct business reviews.
-
▷ (Only 24h Left) Customer Success Lead
4 weeks ago
Bengaluru, India Netcore Cloud Full timeRegional Lead – Customer Success Location: Bangalore, India Experience: 12–15 years Function: Customer Success About Netcore: Netcore is a global Martech SaaS company helping brands deliver intelligent customer experiences through AI-powered engagement, personalization, and retention. With 25+ years of innovation and presence across 20+ countries, we...
-
Customer Success Intern
2 weeks ago
Bengaluru, India Graphy Inc. Full timeCustomer Success Intern Location: On-site | Bengaluru, Karnataka Timings: 11:00 AM - 8:00 PM Stipend: INR 20,000 per month Company: Graphy Inc. Company Website: https://graphy.com About Graphy: Graphy is a leading Creator SaaS platform empowering creators to launch and scale their knowledge businesses online. We are passionate about helping creators succeed...
-
(Only 24h Left) Customer Success Manager
4 days ago
Bengaluru, India Recro Full timeJob Details: Job Title: Partner Success – EdTech Location: Hybrid (3 days from office) Work Schedule: - Shift Timings: 5:30 PM – 2:30 AM or 6 PM – 3 AM (Two-way cab provided) - 5 days working, 2 consecutive offs - Additional Shift Allowance: ₹750/day About the Role We are looking for a Parnerer Success with strong experience in interacting with...
-
(Only 24h Left) Customer Success Associate
2 weeks ago
Bengaluru, India Skill Veda Full timeJob Description: Job Role: Customer Support Associate Shifts: 6 Days a week and rotational shifts with night shift Compensation: ₹4.5LPA – ₹5.5LPA (Depends on experience) (Compensation includes PF and PGDM monthly fees of ₹6,666) Eligibility Criteria: This role is only for graduates (Postgraduates should not apply). You must have exceptional spoken...
-
Director of Customer Success
3 days ago
Bengaluru, India CloudSEK Full timeWHO ARE WE?We are a bunch of super enthusiastic, passionate, and highly driven people, working to achieve a common goal! We believe that work and the workplace should be joyful and always buzzing with energy!CloudSEK, one of India’s most trusted Cyber security product companies, is on a mission to build the world’s fastest and most reliable AI technology...
-
Director of Customer Success
2 days ago
Bengaluru, India CloudSEK Full timeWHO ARE WE?We are a bunch of super enthusiastic, passionate, and highly driven people, working to achieve a common goal! We believe that work and the workplace should be joyful and always buzzing with energy!CloudSEK, one of India’s most trusted Cyber security product companies, is on a mission to build the world’s fastest and most reliable AI technology...
-
Director of Customer Success
3 days ago
Bengaluru, India CloudSEK Full timeWHO ARE WE?We are a bunch of super enthusiastic, passionate, and highly driven people, working to achieve a common goal! We believe that work and the workplace should be joyful and always buzzing with energy!CloudSEK, one of India’s most trusted Cyber security product companies, is on a mission to build the world’s fastest and most reliable AI technology...
-
Director of Customer Success
22 hours ago
Bengaluru, India CloudSEK Full timeWHO ARE WE?We are a bunch of super enthusiastic, passionate, and highly driven people, working to achieve a common goal! We believe that work and the workplace should be joyful and always buzzing with energy!CloudSEK, one of India’s most trusted Cyber security product companies, is on a mission to build the world’s fastest and most reliable AI technology...
-
Director of Customer Success
16 hours ago
Bengaluru, India CloudSEK Full timeWHO ARE WE?We are a bunch of super enthusiastic, passionate, and highly driven people, working to achieve a common goal! We believe that work and the workplace should be joyful and always buzzing with energy!CloudSEK, one of India’s most trusted Cyber security product companies, is on a mission to build the world’s fastest and most reliable AI technology...
-
Director of Customer Success
2 days ago
Bengaluru, India CloudSEK Full timeWHO ARE WE? We are a bunch of super enthusiastic, passionate, and highly driven people, working to achieve a common goal! We believe that work and the workplace should be joyful and always buzzing with energy! CloudSEK, one of India’s most trusted Cyber security product companies, is on a mission to build the world’s fastest and most reliable AI...
