Customer Service Representative

2 weeks ago

Murshidabad WB IN iLEAD Full time

Customer Service Executive - House of Sheherwali Azimganj Murshidabad Website houseofsheherwali com House of Sheherwali is a luxury boutique heritage stay that blends culture elegance and modern comfort Backed by one of the founders of the PS Group a leading real estate giant we are committed to creating unmatched guest experiences with a strong foundation of trust and excellence We are currently hiring a Customer Service Executive to be the first point of contact for our valued guests Key Responsibilities Handle incoming calls and enquiries with professionalism and warmth Provide accurate information about reservations services and facilities Resolve guest queries and complaints efficiently to ensure satisfaction Maintain detailed records of calls follow-ups and customer interactions Support day-to-day customer service tasks to enhance overall guest experience What We re Looking For 2-5 years of experience in customer service call handling guest enquiry profiles Tourism Hospitality preferred but not mandatory Graduate in any discipline Excellent communication and problem-solving skills Strong customer orientation and ability to remain calm under pressure Local candidates from Murshidabad or nearby areas encouraged Candidates open to relocation are also welcome Why Join Us Work with a prestigious heritage hospitality brand backed by the PS Group legacy Be part of a growing luxury resort brand that values customer delight Opportunity to build a career in the hospitality industry with exposure to world-class service standards Experience the rich culture of Azimganj while working in a rewarding environment If you are passionate about hospitality enjoy speaking with people and excel in customer resolution we want you on our team Apply now to become the voice of House of Sheherwali Job Type Full-time Pay 15 000 00 - 30 000 00 per month Work Location In person Speak with the employer 91 9147164753

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