
Quality Auditor
3 weeks ago
Excellent knowledge on client specifics and experience in all types of Claims Adjudication Perform quality review of claims based on the documentation provided by client to ensure claim output meets all customer specifications Collects all findings during the audits and perform effective root cause analysis along with examiners ops supervisors Generate multiple level of analysis from the audit findings and identify opportunities to improve overall process Circulate quality dashboards at agreed periodic intervals to all relevant stake holders Conduct 1-0-1 coaching feedback on specific error scenarios Provide suggestions to Trainer and Ops on the slow performers who needs additional coaching re-training on specific areas Tracks all feedback from client and provide constructive information to agents during daily quality team huddle Participates in client knowledge calibration exercise Understanding Client P Ps and auditing documents claims based on instruction guidelines Record audit findings and prepare audit reports and circulate quality dashboard Organize ILP review meeting and quality briefings to update associates on any quality issues Analyze internal client feedback and respond with details Handling Feedback sessions efficiently Periodic knowledge calibration with client or SME Floor troubleshooting and if required get queries clarified with client Liaison with other functions and ensure smooth working relations Location ChennaiTravel Required YesSalary As per standards
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Auditor & Senior Quality
4 weeks ago
Chennai, Tamil Nadu, India Access Healthcare Full timeJob DescriptionWe are seeking a highly experienced and meticulous professional for the role of Auditor & Senior Quality. The ideal candidate will be responsible for conducting thorough audits and ensuring the highest standards of quality across all processes. This position requires a keen eye for detail, strong analytical skills, and the ability to drive...
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Internal Auditor
2 weeks ago
Chennai, Tamil Nadu, India Discoveries Quintessential Full timeJob Title: Internal Auditor Location: Delhi NCR (On-site) Experience: 8+ years Employment Type: Full-time Role Overview:We are looking for a competent and detail-oriented Internal Auditor to independently manage internal audit assignments, conduct process reviews, and ensure compliance with internal control frameworks (ICFR), SOPs, and regulatory standards....
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Director - Corporate Quality
4 weeks ago
Chennai, Tamil Nadu, India Access Healthcare Full timeJob DescriptionWe are seeking a highly experienced and strategic Director - Corporate Quality to design, implement, and oversee the organization's comprehensive Quality, Security, and Compliance programs. The ideal candidate will have extensive expertise in managing ISMS, QMS, HITRUST, SOC, PCI-DSS, and BCMS frameworks. This leadership role is crucial for...
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Senior Quality Assurance Expert
4 days ago
Chennai, Tamil Nadu, India beBeeQuality Full time ₹ 15,00,000 - ₹ 25,00,000Job TitleA Quality Assurance Specialist is responsible for ensuring the quality of products by evaluating suppliers and implementing improvement activities.Key ResponsibilitiesEvaluate and assess suppliers to ensure they meet quality standards.Implement containment for new parts and conduct technical reviews.Drive quality improvement activities and implement...
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Manager, Quality Services, AWS Wickr
4 weeks ago
Chennai, Tamil Nadu, India Amazon Full timeWould manage DAs and SMEs, and will report to the Ops Manager. A Ops managershould have ability to mentor/coach DA's/SMEs and ensure test case execution process is managed well. Will be the point of contact for the DAs, SMEs and QAEs for clarification queries/project execution/work allocation. A Ops manager will also be required to look at optimizations in...
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Quality Control Manager
1 day ago
Chennai, Tamil Nadu, India Mantra Gold Coatings Full timeJob description:Develop and Implement Quality Standards:- Design and enforce quality assurance protocols and testing procedures.- Define quality standards that align with customer expectations, regulatory requirements, and industry best practices.- Establish quality benchmarks and performance metrics to monitor and evaluate product and service...
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Quality Assurance Manager
1 day ago
Chennai, Tamil Nadu, India Prym Fashion Global Full timeIntroduction:Prym Fashion (India) Private Limited, located in Thirumazhisai, Chennai, Tamil Nadu, is looking for a Manager - Quality Assurance to be a part of their team. The work will be based out of Chennai for the division, Prym Fashion. PF belongs to the Prym Group, based in Germany since 1530, and having locations throughout the world.Job Summary:Job...
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Quality Assurance Manager
9 hours ago
Chennai, Tamil Nadu, India Prym Fashion Global Full timeIntroduction: Prym Fashion (India) Private Limited, located in Thirumazhisai, Chennai, Tamil Nadu, is looking for a Manager - Quality Assurance to be a part of their team. The work will be based out of Chennai for the division, Prym Fashion. PF belongs to the Prym Group, based in Germany since 1530, and having locations throughout the world. Job Summary: Job...
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Customer Interaction Quality Specialist
1 day ago
Chennai, Tamil Nadu, India beBeeCallQuality Full time ₹ 7,00,000 - ₹ 13,55,000Soft Skills Auditor Job DescriptionIn this challenging and rewarding role, you will be responsible for ensuring the highest standards of quality in customer interactions. Your primary responsibility will be to conduct thorough audits to ensure compliance with established quality standards and regulations.You will identify areas of excellence and areas for...
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Quality Specialist, AGI Data Services
13 hours ago
Chennai, Tamil Nadu, India Amazon Full timeQuality Specialists play a vital role in establishing and maintaining comprehensive quality frameworks across our operations. Their primary responsibility begins with developing robust quality strategies in collaboration with customers and CPMs, encompassing metrics, audit approaches, and specific targets for each workflow. When quality issues arise, these...