Guest Service Associate
1 week ago
b Job Number 24091453 Job Category Rooms Guest Services Operations Location JW Marriott Hotel Bengaluru 24 1 Vittal Mallya Road Bengaluru Karnataka India VIEW ON MAP Schedule Full-Time Located Remotely N Relocation N Position Type Non-Management POSITION SUMMARY Process all guest check-ins check-outs room assignments and room change late check-out requests Secure payment activate reissue room keys Ensure rates match market codes document exceptions Verify adjust billing for guests Communicate to appropriate staff when guests are waiting for an available room Advise guest of messages Clear departures in computer system Coordinate with Housekeeping to track room status and guest concerns File guest paperwork or documentation Operate telephone switchboard station Run and check daily reports contingency lists and credit card authorization reports Supply guests with directions and information Answer record and process all guest calls requests questions or concerns follow up to ensure each has been met to guests satisfaction Arrange transportation for guests visitors Count and secure bank at beginning and end of shift Cash-guests checks process all payment types vouchers paid-outs charges and provide change Notify Loss Prevention Security of any reports of theft Follow company policies and procedures report accidents injuries and unsafe work conditions to manager ensure uniform and personal appearance are clean and professional maintain confidentiality of proprietary information protect company assets Welcome and acknowledge guests according to company standards anticipate and address guests service needs assist individuals with disabilities thank guests with genuine appreciation Speak using clear and professional language answer telephones using appropriate etiquette Develop and maintain positive working relationships support team to reach common goals listen and respond appropriately to the concerns of employees Comply with quality assurance standards Stand sit or walk for an extended period of time Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance Perform other reasonable job duties as requested by Supervisors PREFERRED QUALIFICATIONSEducation High school diploma or G E D equivalent Related Work Experience No related work experience Supervisory Experience No supervisory experience License or Certification None Marriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive people-first culture We are committed to non-discrimination on any protected basis such as disability and veteran status or any other basis covered under applicable law Marriott Hotels strive to elevate the art of hospitality innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe As a host with Marriott Hotels you will help keep the promise of Wonderful Hospitality Always by delivering thoughtful heartfelt forward-thinking service that upholds and builds upon this living legacy With the name thats synonymous with hospitality the world over we are proud to welcome you to explore a career with Marriott Hotels In joining Marriott Hotels you join a portfolio of brands with Marriott International Be where you can do your best work begin your purpose belong to an amazing global team and become the best version of you JW Marriott is part of Marriott International s luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world JW believes our associates come first Because if youre happy our guests will be happy JW Marriott associates are confident innovative genuine intuitive and carry on the legacy of the brands namesake and company founder J Willard Marriott Our hotels offer a work experience unlike any other where youll be part of a community and enjoy true camaraderie with a diverse group of co-workers JW creates opportunities for training development recognition and most importantly a place where you can pursue your passions in a luxury environment with a focus on holistic well-being Treating guests exceptionally starts with the way we take care of our associates Thats The JW Treatment In joining JW Marriott you join a portfolio of brands with Marriott International Be where you can do your best work begin your purpose belong to an amazing global team and become the best version of you
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Guest Services Associate
4 weeks ago
Bengaluru, Karnataka, India Autogrill Full timeJob DescriptionCompany DescriptionAutogrill is a global leader in food & beverage services for travellers, operating in 30 countries on 4 continents with about 46,000 employees managing about 3,300 points of sale at 774 locations. The company serves people on the move primarily in airports and motorways, with a selective presence in other locations like...
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Guest Service Associate
4 weeks ago
Bengaluru, Karnataka, India JW Marriott, Bengaluru Full timePOSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Service Associates take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be...
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Guest Service Associate
4 weeks ago
Bengaluru, Karnataka, India JW Marriott, Bengaluru Full timePOSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Service Associates take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be...
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Guest Service Associate
4 weeks ago
Bengaluru, Karnataka, India JW Marriott, Bengaluru Full timePOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Service Associates take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be...
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Guest Service Associate
1 week ago
Bengaluru, Karnataka, India JW Marriott, Bengaluru Full timePOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out.Instead, we want to build and experience that is memorable and unique.Our Guest Service Associates take the initiative to deliver a wide range of services that guide guests through their entire stay.They are empowered to move about their space and do what needs to be...
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Guest Service Associate
9 hours ago
Bengaluru, Karnataka, India JW Marriott, Bengaluru Full timeJob Title: Housekeeping Associate Summary: Respond promptly to guest requests and maintain the cleanliness of hotel rooms. Ensure uniform and personal appearance are clean and professional, while providing exceptional service to guests. Key Responsibilities: Fill cart with supplies and transport to assigned area. Enter guest rooms following procedures for...
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Guest Service Associate
1 week ago
Bengaluru, Karnataka, India JW Marriott, Bengaluru Full timePOSITION SUMMARY We deliver a unique experience by empowering our Guest Service Associates to take the initiative and guide guests throughout their stay. They process operational needs, address requests, complete reports, and share local highlights, making transactions feel like part of the experience. To succeed, create a safe work environment, follow...
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Guest Service Associate
1 week ago
Bengaluru, Karnataka, India Marriott Full timeJob Number 24091453 Job Category Rooms Guest Services Operations Location JW Marriott Hotel Bengaluru 24 1 Vittal Mallya Road Bengaluru Karnataka India Schedule Full-Time Located Remotely N Relocation N Position Type Non-ManagementPOSITION SUMMARYProcess all guest check-ins check-outs room assignments and room change late check-out requests ...
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Guest Service Associate
5 days ago
Bengaluru, Karnataka, India JW Marriott, Bengaluru Full timePOSITION SUMMARY Female Candidates Preferred Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room....
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Guest Service Associate
6 days ago
Bengaluru, Karnataka, India JW Marriott, Bengaluru Full timePOSITION SUMMARYFemale Candidates PreferredProcess all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room....
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Guest Service Associate
4 weeks ago
Bengaluru, Karnataka, India JW Marriott, Bengaluru Full timeRespond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Make beds and fold terry. Clean bathrooms....
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Guest Service Associate
4 weeks ago
Bengaluru, Karnataka, India JW Marriott, Bengaluru Full timePOSITION SUMMARY Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Make beds and fold terry....
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Guest Service Associate
4 weeks ago
Bengaluru, Karnataka, India JW Marriott, Bengaluru Full timeRespond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Make beds and fold terry. Clean bathrooms....
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Guest Service Associate
4 weeks ago
Bengaluru, Karnataka, India JW Marriott, Bengaluru Full timePOSITION SUMMARY Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Make beds and fold terry....
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Guest Service Associate
1 week ago
Bengaluru, Karnataka, India JW Marriott, Bengaluru Full timeRespond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Make beds and fold terry. Clean bathrooms....
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Guest Service Associate
6 days ago
Bengaluru, Karnataka, India JW Marriott, Bengaluru Full timePOSITION SUMMARYRespond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Make beds and fold terry....
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Guest Service Associate
2 weeks ago
Bengaluru, Karnataka, India JW Marriott, Bengaluru Full timePOSITION SUMMARY Respond promptly to requests from guests and other departments.Fill cart with supplies and transport cart to assigned area.Enter guest rooms following procedures for gaining access and ensuring vacancy before entering.Replace guest amenities and supplies in rooms.Replace dirty linens and terry with clean items.Make beds and fold terry.Clean...
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Guest Service Associate
7 days ago
Bengaluru, Karnataka, India JW Marriott, Bengaluru Full timeJob DescriptionPOSITION SUMMARYRespond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Make beds...
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Guest Services Coordinator
5 days ago
Bengaluru, Karnataka, India JW Marriott, Bengaluru Full time**About Us**JW Marriott Bengaluru is committed to delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon our living legacy. As a Front Desk Associate, you will be part of a community that values camaraderie, training, development, recognition, and holistic well-being. We believe that treating guests exceptionally starts with...
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Guest Service Associate
4 weeks ago
Bengaluru, Karnataka, India Marriott Full timeJob Number 24116189 Job Category Food and Beverage Culinary Location Bengaluru Marriott Hotel Whitefield 8th Road Plot No 75 Bengaluru Karnataka India Schedule Full-Time Located Remotely N Relocation N Position Type Non-ManagementPOSITION SUMMARYComplete closing duties including storing all reusable goods breaking down goods cleaning all...
