Guest Service Associate

2 weeks ago


Bengaluru, Karnataka, India JW Marriott, Bengaluru Full time

POSITION SUMMARY

We deliver a unique experience by empowering our Guest Service Associates to take the initiative and guide guests throughout their stay. They process operational needs, address requests, complete reports, and share local highlights, making transactions feel like part of the experience.

To succeed, create a safe work environment, follow company policies, maintain confidentiality, protect assets, uphold quality standards, and ensure professional appearance and communication. Guest Service Associates are on their feet, moving around, and taking a hands-on approach to work, lifting objects weighing up to 10 pounds without assistance.

PREFERRED QUALIFICATIONS

Education: High school diploma or equivalent.

Related Work Experience: None required.

Supervisory Experience: Not necessary.

License or Certification: None needed.

Marriott International is an equal opportunity employer, committed to hiring a diverse workforce and sustaining an inclusive culture. We believe in non-discrimination based on protected characteristics, such as disability and veteran status.

As a host with Marriott Hotels, you'll help deliver thoughtful, heartfelt service that upholds our legacy of



  • Bengaluru, Karnataka, India JW Marriott, Bengaluru Full time

    POSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out.Instead, we want to build and experience that is memorable and unique.Our Guest Service Associates take the initiative to deliver a wide range of services that guide guests through their entire stay.They are empowered to move about their space and do what needs to be...


  • Bengaluru, Karnataka, India JW Marriott, Bengaluru Full time

    Job Title: Housekeeping Associate Summary: Respond promptly to guest requests and maintain the cleanliness of hotel rooms. Ensure uniform and personal appearance are clean and professional, while providing exceptional service to guests. Key Responsibilities: Fill cart with supplies and transport to assigned area. Enter guest rooms following procedures for...


  • Bengaluru, Karnataka, India Marriott Full time

    Job Number 24091453 Job Category Rooms Guest Services Operations Location JW Marriott Hotel Bengaluru 24 1 Vittal Mallya Road Bengaluru Karnataka India Schedule Full-Time Located Remotely N Relocation N Position Type Non-ManagementPOSITION SUMMARYProcess all guest check-ins check-outs room assignments and room change late check-out requests ...


  • Bengaluru, Karnataka, India Marriott International Full time

    b Job Number 24091453 Job Category Rooms Guest Services Operations Location JW Marriott Hotel Bengaluru 24 1 Vittal Mallya Road Bengaluru Karnataka India VIEW ON MAP Schedule Full-Time Located Remotely N Relocation N Position Type Non-Management POSITION SUMMARY Process all guest check-ins check-outs room assignments and room change late...


  • Bengaluru, Karnataka, India JW Marriott, Bengaluru Full time

    POSITION SUMMARY Female Candidates Preferred Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room....


  • Bengaluru, Karnataka, India JW Marriott, Bengaluru Full time

    Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Make beds and fold terry. Clean bathrooms....


  • Bengaluru, Karnataka, India JW Marriott, Bengaluru Full time

    POSITION SUMMARY Respond promptly to requests from guests and other departments.Fill cart with supplies and transport cart to assigned area.Enter guest rooms following procedures for gaining access and ensuring vacancy before entering.Replace guest amenities and supplies in rooms.Replace dirty linens and terry with clean items.Make beds and fold terry.Clean...


  • Bengaluru, Karnataka, India JW Marriott, Bengaluru Full time

    Job DescriptionPOSITION SUMMARYRespond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Make beds...


  • Bengaluru, Karnataka, India Marriott Full time

    POSITION SUMMARYComplete closing duties including storing all reusable goods breaking down goods cleaning all equipment and areas returning equipment to proper locations locking refrigerators restocking items turning off lights locking doors and completing daily cleaning checklist Set up stock and maintain work areas Inspect the cleanliness and...


  • Bengaluru, Karnataka, India JW Marriott, Bengaluru Full time

    Housekeeper Job Summary We are seeking a detail-oriented and organized Housekeeper to join our team. As a Housekeeper, you will be responsible for maintaining the cleanliness and organization of guest rooms and common areas. Duties and Responsibilities: Respond promptly to requests from guests and other departments. Fill cart with supplies and transport...


  • Bengaluru, Karnataka, India JW Marriott, Bengaluru Full time

    Position Summary We are seeking a highly skilled and customer-focused individual to join our team as a Front Desk Agent. The ideal candidate will possess excellent communication skills, be able to work in a fast-paced environment, and have a strong attention to detail. Key Responsibilities: Process guest check-ins, check-outs, room assignments, and room...


  • Bengaluru, Karnataka, India JW Marriott, Bengaluru Full time

    Job Summary The ideal candidate for this role will be responsible for providing exceptional guest service and ensuring the cleanliness and maintenance of hotel rooms. This includes responding promptly to guest requests, replenishing supplies, cleaning bathrooms, making beds, and performing other tasks as needed. Responsibilities Respond to guest requests...


  • Bengaluru, Karnataka, India Target Full time

    Overview of the Role:As a Senior Specialist in Guest Services, you'll play a critical role in delivering a world-class experience to our guests. Your primary responsibility will be to engage guests via the Guest Services platform, providing a personalized experience that deepens relationships and drives loyalty and sales.You'll work closely with teams across...


  • Bengaluru, Karnataka, India Target Full time

    About UsTarget is an iconic American retailer and one of the Fortune 50 companies. Our Target Enterprise Services (TES) organization is dedicated to delivering exceptional service and support to our guests. From guest service professionals to vendor managers, TES comprises several key areas that elevate and nurture our distinctive reputation.We directly...


  • Bengaluru, Karnataka, India Marriott Full time

    Key ResponsibilitiesProvide Exceptional Guest Service: Respond to guest inquiries, resolve issues, and provide recommendations for local attractions and amenities.Process Operational Needs: Handle check-ins, check-outs, room assignments, and other administrative tasks.Maintain a Safe Work Environment: Ensure a clean and safe environment for guests and...


  • Bengaluru, Karnataka, India Four Seasons Hotels Full time

    OverviewWe are seeking a seasoned Director of Rooms to lead our Front Office team. As a key member of the Planning Committee, you will be responsible for delivering an exceptional experience to our guests. Your primary focus will be on directing and controlling the activities of the Front Desk, Reservations, Communications, Concierge, Boutique, Housekeeping,...


  • Bengaluru, Karnataka, India Target Full time

    Target: Where Exceptional Service Meets InnovationWe're committed to delivering an unparalleled shopping experience for our guests. As a key member of our Enterprise Services team, you'll contribute to this mission by providing expert support and guidance. With a focus on efficiency and effectiveness, you'll ensure seamless interactions across various...


  • Bengaluru, Karnataka, India JW Marriott, Bengaluru Full time

    Job SummaryJW Marriott, Bengaluru is seeking a Guest Service Team Member to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience.Key Responsibilities:Answer, record, and process all guest calls, requests, questions, or concerns, and follow up to...


  • Bengaluru, Karnataka, India Target Full time

    About Target Target is an iconic brand and one of America's leading retailers. The Target Enterprise Services (TES) organization delivers exceptional service and support to guests and team members through various high-visibility areas, including guest service professionals, product designers, vendor managers, financial analysts, and workforce management...


  • Bengaluru, Karnataka, India Target Full time

    Senior Specialist TCOM Guest Services About us: Target is an iconic brand, a Fortune 50 company and one of America's leading retailers... The Target Enterprise Services (TES) organization is close to the action when it comes to communication—whether with guests or Target team members. From guest service professionals and product designers to vendor...