Customer Support Specialist

1 day ago

Pune, India Sakon Full time

Job Overview We are hiring for Associate / Senior Associate – Helpdesk to support our SaaS Mobility product. The role is based in Pune with 24x7 rotational shifts (including nights & weekends). Key Responsibilities - Provide customer support via calls, chats, and emails. - Manage tickets, track escalations, and ensure resolution within SLAs. - Collaborate with cross-functional teams and telecom carriers for issue resolution. - Deliver professional communication while assisting clients globally. Requirements - Excellent communication skills in English (written & verbal). - Strong problem-solving and troubleshooting abilities. - Patience and customer-first mindset. - Prior experience in helpdesk / technical support preferred. - Multilingual candidates (Spanish, Portuguese, French, German, Polish) encouraged to apply. - Willingness to work in rotational shifts (including nights & weekends). 👉 Join us to be part of a global support team and grow your career in mobility SaaS operations

  • Customer Support Specialist

    2 weeks ago

    pune, India SM Record Full time

    Company DescriptionSM Record is a pioneering global Digital Music Collection Company, supported by over 40+ labels and 200 sub-labels worldwide. Built on the principles of Technology and Trust, we are dedicated to maximizing value for Sound Recording owners in the digital age. We ensure that rights owners receive fair compensation through our commitment to...

  • Customer Support Specialist

    1 week ago

    pune, India SM Record Full time

    Company DescriptionSM Record is a pioneering global Digital Music Collection Company, supported by over 40+ labels and 200 sub-labels worldwide. Built on the principles of Technology and Trust, we are dedicated to maximizing value for Sound Recording owners in the digital age. We ensure that rights owners receive fair compensation through our commitment to...

  • Customer Support Specialist

    3 weeks ago

    Pune, India Scry AI Full time

    Position: Customer Support Specialist Location: India (Remote) Employment Type: Full-Time Schedule: Monday to Friday, Day Shift Experience: 2+ Years in Customer Support, Helpdesk, or Client Success Company Description Scry AI is a research-led enterprise AI company that builds intelligent platforms to drive efficiency, insight, and compliance. Our platforms...

  • Customer Support Specialist

    3 weeks ago

    Pune, India Scry AI Full time

    Position: Customer Support Specialist Location: India (Remote) Employment Type: Full-Time Schedule: Monday to Friday, Day Shift Experience: 2+ Years in Customer Support, Helpdesk, or Client Success Company Description Scry AI is a research-led enterprise AI company that builds intelligent platforms to drive efficiency, insight, and compliance. Our platforms...

  • Customer Support Specialist

    3 weeks ago

    Pune, India Scry AI Full time

    Position: Customer Support Specialist Location: India (Remote) Employment Type: Full-Time Schedule: Monday to Friday, Day Shift Experience: 2+ Years in Customer Support, Helpdesk, or Client Success Company Description Scry AI is a research-led enterprise AI company that builds intelligent platforms to drive efficiency, insight, and compliance. Our platforms...

  • Customer Support Specialist

    1 week ago

    Pune, Maharashtra, India Rayna Tours Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Company DescriptionRayna Tours and Travels, an ISO-certified company in operation since 2006, is a leading tour operator based in Dubai, UAE, with branches in Abu Dhabi, Sharjah, Singapore, Malaysia, and Pune, India. Renowned for its tailored travel management services, Rayna Tours caters to the needs of leisure and business travelers worldwide. Winner of...

  • Customer Support Specialist

    3 weeks ago

    Pune, India Scry AI Full time

    Position: Customer Support SpecialistLocation: India (Remote)Employment Type: Full-TimeSchedule: Monday to Friday, Day ShiftExperience: 2+ Years in Customer Support, Helpdesk, or Client SuccessCompany DescriptionScry AI is a research-led enterprise AI company that builds intelligent platforms to drive efficiency, insight, and compliance. Our platforms...

  • Customer Support Specialist

    3 weeks ago

    Pune, India Scry AI Full time

    Position: Customer Support SpecialistLocation: India (Remote)Employment Type: Full-TimeSchedule: Monday to Friday, Day ShiftExperience: 2+ Years in Customer Support, Helpdesk, or Client SuccessCompany DescriptionScry AI is a research-led enterprise AI company that builds intelligent platforms to drive efficiency, insight, and compliance. Our platforms...

  • Customer Support Specialist

    3 weeks ago

    Pune, India Scry AI Full time

    Position: Customer Support SpecialistLocation: India (Remote)Employment Type: Full-TimeSchedule: Monday to Friday, Day ShiftExperience: 2+ Years in Customer Support, Helpdesk, or Client SuccessCompany DescriptionScry AI is a research-led enterprise AI company that builds intelligent platforms to drive efficiency, insight, and compliance. Our platforms...

  • Customer Support Specialist

    3 weeks ago

    Pune, India Scry AI Full time

    Position: Customer Support SpecialistLocation: India (Remote)Employment Type: Full-TimeSchedule: Monday to Friday, Day ShiftExperience: 2+ Years in Customer Support, Helpdesk, or Client SuccessCompany DescriptionScry AI is a research-led enterprise AI company that builds intelligent platforms to drive efficiency, insight, and compliance. Our platforms...