
Vanan Online Services
4 weeks ago
Job Opening Sales Consultant Senior Sales Consultant - International Voice ProcessLocation Chennai Shift Rotational Night ShiftsWork Mode This is currently a remote work-from-home role However candidates must be open to transitioning to a work-from-office setup in Chennai in the future based on business requirements with prior notice This is expected to remain remote for at least the next 3 to 6 months Note Transportation is not provided by the company Industry Translation Transcription LocalizationEmployment Type Full-time About Vanan Online ServicesWe are a fast-growing global provider of transcription translation voiceover captioning and typing services With a strong digital presence and high inbound traffic we re laser-focused on converting genuine inquiries into revenue - and we re hiring elite sales talent to own that mission What You ll Do As a Sales Consultant your job is to engage with customers who already show interest in our services - via chat call or email - and convert those inquiries into successful sales But this isn t just about pushing a quote You must - Understand the customer s need - Match the right service - Explain the value clearly and- Guide them confidently to complete the sale - You own the ticket from first contact to payment and post-delivery follow-up What We re NOT Looking For - We don t want pushy transactional hard sell people - We want empathetic sharp-minded closers who believe in doing right by the customer You must sell with confidence and care backed by understanding not pressure Who Should Apply We want sales consultants who ve been at the top of their game in previous roles especially in international voice-based sales or consultative selling environments - Proven experience closing deals and exceeding quotas - Excellent English spoken and written - Consultative mindset listens understands recommends closes - Detail-focused follows CRM and internal processes well - Works well across teams and with global clients - Willing to work rotational night shifts and weekends as required Salary Incentives - Starting at - 45 000 per month negotiable for top performers based on experience and past performance in international sales In addition to the base salary consultants are eligible for weekly and monthly incentives based on - Lead-to-sale conversion rate- Upselling and cross-selling performance- Customer satisfaction and reviews received- Total revenue closedWe re committed to rewarding performance and initiative - the more value you bring the more you earn Key Responsibilities- Respond to incoming leads from websites via chat call and email - Engage customers to understand pain points and position the right service - Provide quotes explain benefits and close the sale - Collect payment and trigger execution handover - Ensure post-delivery satisfaction and upsell opportunities - Log interactions and update CRM accurately Performance Focus Your success will be measured by - Lead-to-sale conversion rate- Average order size AOS - Customer feedback and post-sale quality - Tools Environment- Chat handling- International calling- Internal CRM Built in-house - Microsoft Teams Google Meet and WhatsApp for internal use Interview Process - HR Screening Call- Manager Interview- Comprehension Writing Task- Final Round with Manager COO CEO- Same-day salary discussion if selected HR ContactShirly - 9176466866 ref updazz com
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