▷ [Apply Now] Director Software Engineering

At Optum you ll have the clinical resources data and support of a global organization behind you so you can help your patients live healthier lives We believe you deserve an exceptional career and will empower you to live your best life at work and at home Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country Because together we have the power to make health care better for everyone Join us and discover how rewarding medicine can be while Caring Connecting Growing together Primary Responsibilities Serve as a strategic partner to engineering leadership for outbound communications Lead teams to design build and maintain core Transactional Print Fulfillment platforms Own key metrics print mail availability document turnaround times time to market and production efficiency Oversee the full communications lifecycle from requirements gathering through design print composition QA deployment and post-production support Deliver modular secure solutions for high-volume print and digital delivery channels Coordinate with global operations teams for seamless execution of large-scale print jobs Align with Product and Enterprise Architecture to translate business needs into technical specifications for outbound communications Drive modernization advance cloud-based fulfillment workflows leverage open-source tools and reduce legacy system dependencies Oversee document composition printing finishing mailing logistics and reconciliation for critical items like EOBs statements checks Ensure 24 7 operational support and SLA compliance for high-priority transactional print applications Manage microservices powering document generation and omnichannel distribution print email web portals Integrate platforms with external data sources APIs enable multi-channel customer communication delivery Build dashboards tracking real-time job status across print runs and digital fulfillment queues Lead quality assurance across the outbound communications process drive continuous improvement in accuracy and timeliness Partner with infrastructure teams vendors print mail houses and business units to resolve issues fast and optimize service levels Comply with the terms and conditions of the employment contract company policies and procedures and any and all directives such as but not limited to transfer and or re-assignment to different work locations change in teams and or work shifts policies in regards to flexibility of work benefits and or work environment alternative work arrangements and other decisions that may arise due to the changing business environment The Company may adopt vary or rescind these policies and directives in its absolute discretion and without any limitation implied or otherwise on its ability to do so Required Qualifications Bachelor s degree in computer science or related field 15 years of experience in software engineering and communication platforms including 5 years leading high-performing engineering teams 7 years of experience with design build and deploy enterprise-grade applications in the Azure public cloud using Java and Spring Boot frameworks 5 years of experience managing structured and unstructured data for high-volume document workflows 5 years of experience with one or more document composition tools e g Quadient Inspire Deep understanding of DevOps CI CD instrumentation and observability practices Proven ability to lead automation-first initiatives adoption of Artificial Intelligence tools and drive code reuse and maintainability Preferred Qualifications Familiarity with Linux Windows server environments Elasticsearch MongoDB Docker Kubernetes and Apache Kafka Knowledge of HIPAA and other regulatory requirements for healthcare communications Skilled in root cause analysis performance tuning and optimization of complex systems Capable of interpreting data to drive decisions and improve operational efficiency Proven solid customer-centric mindset with experience in design thinking and agile methodologies Proven ability to translate business needs into technical solutions and influence architecture decisions Proven ability to implement and audit security controls across systems and data flows At UnitedHealth Group our mission is to help people live healthier lives and make the health system work better for everyone We believe everyone-of every race gender sexuality age location and income-deserves the opportunity to live their healthiest life Today however there are still far too many barriers to good health which are disproportionately experienced by people of color historically marginalized groups and those with lower incomes We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission