
Bpo Customer Care Collections Senior Rep
4 weeks ago
NTT Data Services is Hiring Position s Overview At NTT DATA we know that with the right people on board anything is possible The quality integrity and commitment of our employees are key factors in our company s growth market presence and our ability to help our clients stay a step ahead of the competition By hiring the best people and helping them grow both professionally and personally we ensure a bright future for NTT DATA and for the people who work here Client s business problem to solve For more than 30 years our Business Process Outsourcing BPO team has implemented the processes and technologies for our clients that bring about real transformation for customers of all sizes Our end-to-end administrative services help streamline operations improve productivity and strengthen cash flow to help our customers stay competitive and improve member satisfaction Position s General Duties and Tasks In these roles you will be responsible for Performing outbound calls to insurance companies in the US to collect outstanding Accounts Receivables o Responding to customer requests by phone and or in writing to ensure customer satisfaction and to assure that service standards are met Analyzing medical insurance claims for quality assurance Resolving moderately routine questions following pre-established guidelines Performing routine research on customer inquiries Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products services and processes performed by the team Requirements for this role include Ability to work regularly scheduled shifts from Monday-Friday 8 30PM to 5 30AM or 10 30PM to 7 30AM High school diploma 1 year s of experience using a computer with Windows PC applications that required you to use a keyboard navigate screens and learn new software tools 0-6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English 0-6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions The shift timings can be changed as per client requirements Additionally resources may have to do overtime and work on weekend s basis business requirement All new hires will be required to successfully complete our Orientation Process training classes and demonstrate proficiency of the material
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Chennai, Tamil Nadu, India NTT DATA Global Delivery Services Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per yearBPO Customer Care Collections Senior Rep NTT Data Services is Hiring Position's Overview At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the...
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Customer Care Collections Senior Representative
2 weeks ago
Chennai, Tamil Nadu, India NTT DATA Global Delivery Services Ltd Full time ₹ 4,00,000 - ₹ 8,00,000 per yearBPO Customer Care Collections Senior Rep Position's General Duties and Tasks In these roles you will be responsible for: Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables. Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service...
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BPO Customer Care Collections Senior Rep
6 days ago
Chennai, Tamil Nadu, India NTT DATA North America Full time ₹ 9,00,000 - ₹ 12,00,000 per yearNTT Data Services is HiringPosition's OverviewAt NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping them...
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BPO Customer Care Collections Senior Rep
7 days ago
Chennai, Tamil Nadu, India NTT DATA Full time ₹ 9,00,000 - ₹ 12,00,000 per yearIn these roles you will be responsible for: Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables. Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met Analyzing medical insurance claims for quality assurance Resolving...
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BPO Customer Care Collections Senior Rep
7 days ago
Chennai, Tamil Nadu, India NTT DATA Full time ₹ 9,00,000 - ₹ 12,00,000 per yearIn these roles you will be responsible for: Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables. Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met Analyzing medical insurance claims for quality assurance Resolving...
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BPO Customer Care Collections Senior Rep
7 days ago
Chennai, Tamil Nadu, India NTT DATA North America Full time ₹ 9,00,000 - ₹ 12,00,000 per yearPosition's General Duties and TasksIn these roles you will be responsible for: Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are metAnalyzing medical insurance claims for...
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Customer Care Senior Representative
1 week ago
Chennai, Tamil Nadu, India NTT DATA Global Delivery Services Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCustomer Care Senior Representative Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables. Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met Resolving moderately routine questions following pre-established...
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Back Office Operations Rep II
2 weeks ago
Chennai, Tamil Nadu, India TransUnion Full time ₹ 7,00,000 - ₹ 15,00,000 per yearTransUnion's Job Applicant Privacy NoticeWhat We'll Bring:The TransUnion CIBIL Back Office Operations Representative will be working in Consumer disputes and Email Operations process. The Rep is responsible to address and resolve Consumer queries, requests and complaints pertaining to credit reports/scores/dispute.What You'll Bring:Will be working in...
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Back Office Operations Rep II
2 weeks ago
Chennai, Tamil Nadu, India TransUnion Full time ₹ 9,00,000 - ₹ 12,00,000 per yearTransUnion's Job Applicant Privacy NoticeWhat We'll Bring:The TransUnion CIBIL Back Office Operations Representative will be working in Consumer disputes and Email Operations process. The Rep is responsible to address and resolve Consumer queries, requests and complaints pertaining to credit reports/scores/dispute.What You'll Bring:Will be working in...
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Customer Care Team Leader
2 weeks ago
Chennai, Tamil Nadu, India 8Queens Software Technologies Private Limited Full time ₹ 7,20,000 - ₹ 14,40,000 per yearLead and manage a team of customer care executives. Handle inbound and outbound calls, emails, and chats when required. Monitor team performance and ensure achievement of customer service targets. Train, guide, and motivate team members for better performance. Resolve escalated customer queries and complaints effectively. Maintain reports on team...