Head of Engineering, AI Safety Services

Job Description Job Description About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO) We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. Head of Engineering, AI Safety Services Enable responsible AI innovation at the speed of progress. The impact you'll make - Accelerate responsible innovation by providing world-class AI safety services that allow our customers to quickly deploy new models and applications without compromising on safety. - Influence the industry by establishing best practices, scalable tools, and clear benchmarks that set the standard for AI safety. - Drive customer success through tools and platforms that integrate seamlessly into customer workflows, enabling safe and rapid innovation. What You'll Do - Lead and inspire your team (AI engineers, platform engineers, and a product manager): - Set clear goals, mentor team members, and foster a culture of impact, collaboration, and rapid learning. - Implement agile processes that prioritize speed without sacrificing quality or security. - Collaborate closely with customers to understand and address their AI safety challenges: - Engage directly with customer teams to understand their innovation objectives, pain points, and safety requirements. - Translate customer needs into actionable roadmaps aligned with their innovation cycles. - Deliver tools and services that ensure AI applications are aligned, robust, interpretable, and safe: - Oversee the development of platforms for alignment assessments, adversarial testing, drift detection, and interpretability analysis. - Make informed build vs. buy decisions to optimize speed and customer integration. - Champion engineering excellence in a high-stakes environment: - Establish and enforce secure coding practices, automation, monitoring, and infrastructure-as-code. - Ensure system reliability through defined SLAs, SLOs, rigorous testing, and clear operational dashboards. - Continuously innovate within AI safety methodologies: - Keep current with cutting-edge research in AI safety, adversarial testing, and model evaluation. - Pilot emerging techniques that enhance our offerings and accelerate customer deployments. Experiences You'll Bring - 5+ years of experience in software engineering, with at least 2 years managing technical teams or complex projects. - Proven track record delivering AI, ML, or data-intensive platforms or services (e.g., model evaluation platforms, MLOps systems, AI safety tools). - Demonstrated success in team leadership, coaching, and talent development. - Excellent cross-functional collaboration and communication skills, bridging technical concepts with customer value. Technical Skills You'll Need - Proficiency with common software languages, frameworks, and tools such as Python, TensorFlow, PyTorch, Docker, Kubernetes, JavaScript, HTML/CSS, REST APIs, and SQL/noSQL databases - Expertise with cloud environments such as AWS, GCP, or Azure. - Familiarity with LLM architectures, including evaluation techniques, prompt engineering, and adversarial testing methodologies. Nice to have: exposure to platforms like LangChain, LangGraph; experience with distributed systems (Spark/Flink); familiarity with AI regulatory frameworks or secure deployment standards (e.g., SOC 2, ISO 27001). Why you'll love this role - Enjoy the freedom to work from anywhere - your productivity, your environment - Purpose-driven work: Contribute meaningfully to a safer AI future while enabling groundbreaking innovation. - Strategic visibility: Directly impact high-profile AI safety initiatives with industry-leading customers. - Growth opportunities: Collaborate with top-tier AI talent and help shape an emerging industry. - Supportive culture: Enjoy competitive compensation, flexible work arrangements, and significant investment in your professional and personal growth. Ready to ensure AI moves fast-and stays safe Join us and shape the future of responsible AI innovation. How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/ . TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community. Req Id: R_2508_10545_3 Posted At: Tue Aug 05 2025 00:00:00 GMT+0000 (Coordinated Universal Time)