School Operation/ Backend

2 weeks ago

Gurgaon, Haryana, India Cyboard School Full time
Job Description

We Cyboard school seeking a highly organized and communicative individual to join our team as a School Operation/Backend/Parents Support staff. The ideal candidate will provide exceptional support to our parents, students, and staff, ensuring seamless school operations.

Key Responsibilities

- Handle inquiries and concerns via phone, email, and in-person
- Make outbound calls to parents for feedback, absenteeism, and admission renewal for the new session
- Maintain accurate records and data using our Learning Management System (LMS) and Customer Relationship Management (CRM) software
- Provide administrative support to the school team, ensuring smooth day-to-day operations

Requirements

- Proficiency in LMS and CRM software
- Excellent communication, interpersonal, and customer service skills
- Ability to work effectively in a team environment
- Strong organizational and time management skills
- Proficient in Microsoft Excel and email drafting
- Good listener with patience and empathy
- Ability to maintain confidentiality and handle sensitive information

Qualifications

- Any Graduate
- (Added Advantage) Previous experience in a school backend or operations role

Skills: communication skills,operations,organizational skills,email drafting,learning management systems,crm software,time management skills,crm,good listener,administrative,customer support,customer service skills,microsoft excel,interpersonal skills,excel,communication,lms

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