15h Left Apprentice

4 weeks ago

Chennai Tamil Nadu, India Firstsource Solutions Full time

About Firstsource Firstsource Solutions is a leading provider of customized Business Process Management BPM services Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency deeper insights and superior outcomes We are trusted brand custodians and long-term partners to 100 leading brands with presence in the US UK Philippines and India Our rightshore delivery model offers solutions covering complete customer lifecycle across Healthcare Telecommunications Media and Banking Financial Services Insurance verticals Our clientele includes Fortune 500 and FTSE 100 companies Job Title CSA and Senior CSA Grade H1 H2 Job Category Associate Function Department Operations Reporting to Team Lead Role Description Roles Responsibilities Indicative not exhaustive CSA Non-voice Claims Enrollment Firstsource Solutions is a leading provider of customized Business Process Management BPM services Firstsource specialises in helping customers stay ahead of the curve through transformational solutions in order to reimagine business processes and deliver increased efficiency deeper insights and superior outcomes We are trusted brand custodians and long-term partners to 100 leading brands with presence in the US UK Philippines and India Our rightshore delivery model offers solutions covering complete customer lifecycle across Healthcare Telecommunications Media and Banking Financial Services Insurance verticals Our clientele includes Fortune 500 and FTSE 100 companies Key Results xef x82 xb7 Production Quality xef x82 xb7 Shift and Schedule adherence xef x82 xb7 Process Knowledge Role Holder Profile A Preferred educational qualifications Graduation Any discipline - 3 years without arrears B Preferred work experience Minimum 1 year of experience in Membership Enrollment C Skills and Competencies xc2 xa9 Firstsource Solutions Limited January 11 2023 2 i Functional Technical xef x82 xb7 Good Communication Skills xef x82 xb7 Listening Comprehension ii Behavioral xef x82 xb7 Shift Adherence xef x82 xb7 Floor Decorum xef x82 xb7 Interpersonal skills xef x82 xb7 Team Player

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