Operation Leader

Job Summary Are you passionate about service excellence Would you love to work for a global organization that is doing more good for people and planet IFF is a global leader in flavors fragrances food ingredients and health biosciences we deliver sustainable innovations that elevate everyday products Global Business Services Delivering streamlined scalable support enhancing efficiency compliance and service excellence across the company The role is based in Hyderabad India hybrid role Be part of a Strategic and Customer-focused team where together we can achieve greatness and make a real impact Your potential is our inspiration Where You ll Make a Difference Direct the daily workflow of the Accounts Payable team and oversee all payment transactions including ACH wires paper checks SEPA SWIFT MT messages with added advantage of Target2 and FEDWIRE knowledge Supervise invoice processing standard advance proforma and travel reimbursements ensuring 100 accuracy and timely payment runs Monitor SAP HANA payment interfaces address rejections exceptions in bank portals and prevent duplicate or manual payment errors Ensure compliance by identifying issues escalating appropriately and maintaining documentation for audits and trackers Liaise with bankers treasury vendors and internal stakeholders to resolve payment-related queries within defined TAT Maintain and update SOPs dashboards and document retention in line with policy and quality standards Review team activities including invoicing audit support analysis and ensure SLA adherence and continuous improvement Support metrics reporting standardize procedures and create internal templates to drive efficiency Deliver excellent customer service through prompt communication and query resolution What Makes You the Right Fit Bachelor s degree in Business Administration Accounting Finance or related field preferred with 10 years of Accounts Payable experience Proven leadership experience with strong problem-solving capabilities and ability to manage large teams 25 members across global locations Substantial hands-on experience with ERP SAP systems knowledge of 1099 filing and Escheatment process is an added advantage Strong analytical research follow-up and time management skills with excellent accounting and presentation abilities Highly organized detail-oriented and self-motivated with the ability to prioritize tasks based on criticality Excellent communication skills both written and verbal with a proactive approach to issue resolution Fully proficient in MS Office applications including Word Excel Access and PowerPoint Flexible with work shifts and timelines capable of adapting to dynamic environments Drives cross-skilling team motivation performance reviews and fosters a collaborative one team approach How Would You Stand Out People manager involving in hiring structured learning path operations mentor for the team and create a high performance divisionally focused team Strong interpersonal and communication skills to interact with employees superiors and customers Why Choose Us Hybrid model 3 days week Training opportunities Two-way transportation We are a global leader in taste scent and nutrition offering our customers a broader range of natural solutions and accelerating our growth strategy At IFF we believe that your uniqueness unleashes our potential We value the diverse mosaic of the ethnicity national origin race age sex or veteran status We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion gender identity expression sexual orientation or disability Visit to learn more