Servicenow Technical Lead
1 day ago
Desired Competencies Technical Behavioral Competency Must-Have Technical Comptency Experience as a Technical Lead Experienced in ITIL Process Definition Integration Solutions understanding Architecture solution Understanding customer business requirements and convert to functional requirements Responsible for reviewing requirements for accurate estimation Experienced in leading at least a couple of Implementation projects in ITSM area and one complete Implementation lifecycle for ServiceNow Expertise ServiceNow deployments ITSM migrations conslidations upgrades integration with other third party tools Orchestration operational activities Project Management expertise Review and do proactive analyze and resolve application issues as needed Mentor and share technical knowledge guidance to team Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL industry standards Must be certified with ServiceNow Systems Administrator ServiceNow Implementation Specilist and ITIL V3 foundation Should possess good knowledge in Agile Scrum methodology Behavioral competency Handles customer meetings and provide weekly monthly reports for customer as well as management Good communication in orchestrating customer requirements needs solutions customer responsibilities risks challenges and impacts Excellent team management skills to manage the project team and members Participate and provide feedback during planning meetings i e pre-iteration and retrospectives Good-to-Have Experience in ServiceNow custom application design and development Evaluate the tool stability and performance and provide recommendations Knowledge on new servicenow modules HRSD SecOps GRC CSM ITBM Etc Preferred to have ServiceNow Implementation Specialist certification Abilities to manage conflicts that may arise with customers and or internal stakeholders Responsibility of Expectations from the Role Understand Architecture Solution for the implementation or Maintenance of ServiceNow platform Work with Architect and customers for the technical requirements document them play back and baseline Develop a design aligned with the Architecture if applicable and technical requirements Lead a team of ServiceNow developers web designers integration SMEs and QA analysts to build and deploy the applications meeting the customer requirements Perform Sprint activities if agile with the customer and the team Develop User stories from the requirements Estimate effort Work with the product sponsor to prioritize the user stores Do sprint planning Assign sprint activities to the team Advise Best Practices and provide technical solutions and or workaround for the issues requirements Track and share the status of sprint user stories with the Project Manager Identify and manage risks and challenges Ensure the quality deployment of the product as per the design Ensure the security resilience of the components as per the design Evaluate and identify the opportunities for continuous improvement in Delivery and or in Design
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(Apply in 3 Minutes) Senior Servicenow Developer
4 weeks ago
Bangalore, Karnataka, India ServiceNow Full timeCompany Description It all started in sunny San Diego California in 2004 when a visionary engineer Fred Luddy saw the potential to transform how we work Fast forward to today ServiceNow stands as a global market leader bringing innovative AI-enhanced technology to over 8 100 customers including 85 of the Fortune 500 Our intelligent cloud-based platform...
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Principal Platform Architect
2 weeks ago
Bangalore, Karnataka, India ServiceNow Full timeCompany Description It all started in sunny San Diego California in 2004 when a visionary engineer Fred Luddy saw the potential to transform how we work Fast forward to today ServiceNow stands as a global market leader bringing innovative AI-enhanced technology to over 8 100 customers including 85 of the Fortune 500 Our intelligent cloud-based platform...
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Principal Platform Architect
4 weeks ago
Bangalore, Karnataka, India ServiceNow Full timeCompany Description It all started in sunny San Diego California in 2004 when a visionary engineer Fred Luddy saw the potential to transform how we work Fast forward to today ServiceNow stands as a global market leader bringing innovative AI-enhanced technology to over 8 100 customers including 85 of the Fortune 500 Our intelligent cloud-based platform...
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ServiceNow ITSM Technical Lead
1 week ago
Bangalore, India N2S.Global Full timeJob Summary: We are looking for a seasoned ServiceNow ITSM Technical Lead to architect, develop, and optimize ITSM solutions on the ServiceNow platform. This role involves leading technical teams, driving platform innovation, and ensuring alignment with ITIL best practices and enterprise goals. Key Responsibilities: Platform Architecture & Strategy Lead the...
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ServiceNow ITSM Technical Lead
1 week ago
bangalore, India N2S.Global Full timeJob Summary:We are looking for a seasoned ServiceNow ITSM Technical Lead to architect, develop, and optimize ITSM solutions on the ServiceNow platform. This role involves leading technical teams, driving platform innovation, and ensuring alignment with ITIL best practices and enterprise goals.Key Responsibilities:Platform Architecture & StrategyLead the...
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bangalore, India ServiceNow Full timeCompany Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...
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ServiceNow ITSM Technical Lead
1 week ago
bangalore district, India N2S.Global Full timeJob Summary: We are looking for a seasoned ServiceNow ITSM Technical Lead to architect, develop, and optimize ITSM solutions on the ServiceNow platform. This role involves leading technical teams, driving platform innovation, and ensuring alignment with ITIL best practices and enterprise goals. Key Responsibilities: Platform Architecture & Strategy Lead the...
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Bangalore, Karnataka, India ServiceNow Full timeCompany Description It all started in sunny San Diego California in 2004 when a visionary engineer Fred Luddy saw the potential to transform how we work Fast forward to today - ServiceNow stands as a global market leader bringing innovative AI-enhanced technology to over 8 100 customers including 85 of the Fortune 500 Our intelligent cloud-based platform...
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Principal Solution Architect
4 weeks ago
Bangalore, Karnataka, India ServiceNow Full timeCompany Description It all started in sunny San Diego California in 2004 when a visionary engineer Fred Luddy saw the potential to transform how we work Fast forward to today - ServiceNow stands as a global market leader bringing innovative AI-enhanced technology to over 8 100 customers including 85 of the Fortune 500 Our intelligent cloud-based platform...
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Principal Enterprise Architect
1 day ago
Bangalore, Karnataka, India ServiceNow Full timeCompany Description It all started in sunny San Diego California in 2004 when a visionary engineer Fred Luddy saw the potential to transform how we work Fast forward to today - ServiceNow stands as a global market leader bringing innovative AI-enhanced technology to over 8 100 customers including 85 of the Fortune 500 Our intelligent cloud-based platform...