Senior Human Resources Manager

Job Title: Sr. HR Manager – People & Culture Role Type: Full Time Reporting: Director of Strategy (Strategic HR) and SVP - Corporate (Operational HR) Location: Mumbai Introduction: Infidigit is a leading SEO and Digital Growth company helping brands scale their online presence through data-driven SEO, content, and performance marketing strategies. We work with top established enterprises and high-growth start-ups across industries such as eCommerce, BFSI, Healthcare, Retail, and Technology. Our team of 125+ FTE professionals has created numerous organic growth stories and recognized through multiple international and domestic awards. We strongly believe that our people are our biggest strength and are committed to creating a supportive and motivating workplace where every individual can thrive. Role Overview: We are seeking an experienced and dynamic HR Professional to lead Infidigit’s People & Culture function, driving strategies to attract, develop, engage, and retain top talent. This role is ideal for someone who is both strategic and hands-on, passionate about building strong culture, scalable processes, and leadership capability in a fast-growing digital organization. Key Responsibilities: 1. People Strategy & Culture - Define and execute Infidigit’s HR strategy aligned with business goals and organizational growth plans. - Strengthen the company culture with a focus on transparency, collaboration, and continuous learning. - Champion initiatives that build an inclusive and high-performance work environment. 2. Talent Acquisition & Employer Branding - Oversee full-cycle hiring; ensure high-quality, timely recruitment for business-critical roles. - Enhance Infidigit’s employer brand across digital channels and industry communities. - Proactively build robust pipelines for niche digital and technical talent (SEO, paid media, analytics, content, etc.). 3. Performance Management & Capability Development: - Drive structured performance management systems with clear KPIs, OKRs, and continuous feedback loops. - Create career pathing and competency frameworks across business units. - Design and implement structured L&D programs to upskill teams and develop future leaders. 4. Employee Engagement & Experience - Lead initiatives to drive engagement, motivation, and retention across teams. - Build mechanisms for continuous employee feedback and implement action plans. Drive employee engagement surveys and implement action-oriented plans. Create a consistent and memorable employee lifecycle experience (onboarding to exit). 5. Organizational Development - Partner with leadership to design scalable structures as the company grows. - Improve cross-functional collaboration, communication, and leadership effectiveness. - Facilitate change management for new processes, business units, or digital tools. 6. HR Operations, Compliance & Policies - Oversee payroll, attendance, HRMS, and all core HR operations. - Ensure HR processes are compliant with labor laws and industry standards. - Regularly update and streamline HR policies to support a dynamic work environment. Key Skills and Competencies - Strong understanding of HR strategy, organizational design, and HR best practices. - Excellent interpersonal, communication, and stakeholder management skills. - Ability to work in a fast-paced, rapidly scaling digital organization. - Deep experience in recruiting and developing digital/marketing/tech talent. - High EQ with a people-centric yet business-first mindset. Qualifications & Experience - 4–6 years of core HR experience with exposure to leadership. - MBA in HR or equivalent qualification. - Experience working in mid to large-sized organizations with well-established HR processes. · Experience managing a team of 4–6 HR professionals.