[High Salary] Developer-Tech Support

3 weeks ago


Chennai, India ManageArtworks Full time

About Karomi ManageArtworks (A flagship product brought to you by Karomi, a leading Enterprise SaaS provider) enables 4000 leading Global and Indian brands. We offer everything to get artwork projects going & manage every step of the packaging and artwork process. Companies reach markets faster with our end-end packaging & artwork management system while achieving 100% compliance. Overview We are seeking a Developer to join our Delivery & Operations team who will be responsible for providing backend technical support and actively participate in ongoing projects. Key Deliverables - Enhance existing systems by analysing business objectives, preparing action plans, and identifying areas for modification and improvement. - Maintain and support existing software systems by identifying, diagnosing, and resolving defects. - Interact with clients to manage product support activities and ensure timely issue resolution. - Research and develop expertise in new technologies; create technical specifications, documentation, and test plans. - Handle Incident Tickets and Change Requests effectively, ensuring minimal service disruption. - Perform database maintenance, data migration, and server migration activities. - Provide Level 1 and Level 2 live issue support to ensure smooth system operations. - Manage new instance creation and configuration as required for projects or clients. Required Qualifications - Experience: 1–2 years in software development or application support. - Bachelor's degree in computer science, Information Technology, Electronics, or a related field. (A master’s degree or relevant certification is a plus.) - Strong communication skills in English — both written and verbal. - Good analytical and problem-solving abilities. - Hands-on experience with ASP.NET, JavaScript, jQuery, and SQL Server. - Understanding of the Software Development Life Cycle (SDLC) and application maintenance processes. - Ability to troubleshoot and resolve technical issues effectively. - Team-oriented, with the ability to work independently when required. - Eagerness to learn new technologies and adapt to evolving project needs. - Willingness to work in Shifts.



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