Team Lead

4 weeks ago

Bhubaneswar Odisha, India Amazon Full time

Description At Amazon we re working to be the most customer-centric company on earth To get there we need exceptionally talented bright and driven people Amazon is seeking Team leads for our transportation team Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers We re seeking a Team lead for our Delivery center In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan Title Team Lead - BBIF Location Bhubaneswar OD Essential Functions Working with the Center manager to ensure smooth function of the Amazon transportation operations in Bhubaneswar -Executing the delivery process from delivery station to customer address Ensure enough bandwidth in delivery team to ensure peak time delivery management Continuously improve the delivery process and attain a sustained level of delivery performance improvement Essential Skills Strong execution skills Action oriented go getter Resourceful to identify the way to get things done using limited resources Ability to work under pressure situations Key job responsibilities Ensuring timely OOR packages - Delivery C -ret MFN packages and ensuring OTD Handling Damage orphan Ageing handling packages sending them to origin as per SOP Monitoring BTS reviewing of Creturn MFN delivery packages including IMEI verification and slot adherence Monitoring short cash input to the channels follow up for the recovery for the day and ensuring cash reconciliation and Banking Monitoring the EDD packages to align the resources and ensuring the customer promise and no Last mile miss Tracking of channel level DA level performance with parameters- FDDS FDPS DPOD with valid scans by flashing reports on hourly basis to respective channels Briefing Delivery Associates and SP channels along with supervisors regarding BAD SCANS and daily metrics Daily reviewing the previous day performance to raise the bar Basic Qualifications - Bachelor s degree - Speak write and read fluently in English - Experience with Microsoft Office products and applications Preferred Qualifications - Experience in e-commerce retail or advertising Our inclusive culture empowers Amazonians to deliver the best results for our customers If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information If the country region you re applying in isn t listed please contact your Recruiting Partner

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