
Program Manager, Business Compliance
4 weeks ago
This role requires performing deep dives to ambiguous problems, identifying and scoping large programs, managing program timelines, and communicating to senior management on status, risks, and process/product changes. Cross-team coordination, program management and executive presentation skills are essential. Ideal candidate will be a self-starter, with high sense of ownership, and proven ability to solve complex problems.
Key job responsibilities
• Drive cross-functional strategic initiatives to continuously improve process, productivity customer experience.
• Performing dive deeps into the multiple elements that govern the decision making to launch or expand programs.
• Working closely with product teams to see through the product interventions needed for the program to scale and have a substantial impact on cost reduction.
• Acting as a single point of contact for verticals that they own, for any discussions or decisions pertaining to program.
• Program/Process Improvement, Project Management
• Clearly and in a timely manner communicate findings, determinations, and recommendations to compliance management and business partners, both at periodic intervals and as needed, regarding escalated or high-risk compliance issues.
• Engage in frequent written and verbal communication with management and business partners to accomplish goals.
• Own weekly/monthly reports and metrics.
• Identify gaps in audit programs and processes, propose solutions and drive implementation
- 2+ years of program or project management experience
- Bachelor's degree or equivalent
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
- Analytical skills with proven record of impact analysis.- Experience in MS Access and SQL
- Experience in requirement gathering and ability to write clear and detailed requirement document
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