Front Desk Receptionist

4 weeks ago

Mumbai, Maharashtra, India Weekday AI Full time
This role is for one of Weekday's clients
Salary range: Rs 200000 - Rs 350000 (ie INR 2-3.5 LPA)
Min Experience: 1 years
Location: Andheri West
JobType: full-time

Requirements

About the Role:

We are looking for a courteous and professional Front Desk Receptionist to be the first point of contact for our organization. This role is ideal for someone who enjoys engaging with people, is organized, and can multitask effectively in a dynamic office environment. The receptionist plays a key part in ensuring a welcoming and smooth experience for all visitors, clients, and internal staff.

Your primary responsibilities will include greeting and assisting guests, managing phone lines, scheduling appointments, and supporting the team with administrative tasks. The ideal candidate will possess excellent verbal communication skills, a friendly demeanor, and a strong sense of responsibility for maintaining a well-organized front office.

Key Responsibilities:

- Greeting and Managing Visitors:

- Welcome all guests and clients warmly and professionally.
- Ensure visitors sign in and are directed to the appropriate person or department.
- Maintain a clean and organized reception area at all times.

- Handling Incoming Communications:

- Answer and manage all incoming phone calls in a polite and professional manner.
- Transfer calls or take detailed messages and relay them promptly.
- Monitor the main office email inbox and respond or forward messages as required.

- Appointment Scheduling & Calendar Management:

- Schedule and confirm appointments and meetings as per management requirements.
- Coordinate internal and external meetings while maintaining calendars and availability.

- Administrative Support:

- Handle incoming and outgoing mail and deliveries, ensuring proper logging and distribution.
- Arrange travel bookings, including flights, accommodations, and local transport for employees and guests.
- Monitor office supplies inventory and place orders when necessary to ensure timely restocking.
- Assist with minor clerical tasks such as printing, copying, scanning, and filing.

- Maintaining Office Procedures:

- Ensure that front desk operations follow company protocols and uphold confidentiality.
- Assist with onboarding procedures by preparing badges or passes for new employees or guests.
- Provide support to other departments when required.

Required Skills and Qualifications:

- Minimum 1 year of experience in a receptionist, front desk, or administrative role.
- Excellent verbal and written communication skills.
- Friendly, professional demeanor and strong interpersonal skills.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook) and comfortable using office equipment.
- Ability to multitask and remain organized in a fast-paced environment.
- Strong attention to detail and customer-first mindset.
- Dependable, punctual, and capable of maintaining confidentiality.

Preferred Qualifications:

- Diploma or degree in Business Administration or related field.
- Experience in handling travel arrangements and calendar management.
- Prior experience in managing front office operations in corporate settings.

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