Sr. Cloud Solution Architect

With over 17 000 employees worldwide the mission of the Customer Experience Success CE S organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft s products and services ignited by our people and culture Come join CE S and help us build a future where customers achieve their business outcomes faster with technology that does more We are looking for a Cloud Solution Architect CSA specializing in Security who is passionate about driving our customers Security AI transformation on the Microsoft Azure and Microsoft 365 Platforms This is a customer-facing role owning the technical relationship between the customer and Microsoft helping customers to leverage their Microsoft investments through architecture implementation and operational health engagements The CSA Security role is responsible for driving customer satisfaction and value added adoption of Microsoft s Security Products and Services platforms playing the Role of Security Trusted Advisor and collaborating with the Microsoft Account Teams responsible for the different industries customer portfolio The Cloud Solution Architect CSA Security is accountable in ensuring customers get values from Microsoft Security solutions actively collaborating with the Microsoft Organization on the Services Delivery and Business Expand opportunities through the Microsoft Customer Engagement Methodology MCEM The CSA Security plays a central role in ensuring Microsoft 365 Defender Suite XDR adoption Azure Security Consumption i e MS Defender for Cloud Suite MS Sentinel Azure Network Security and value added Delivery through Unified Contract Support consumption Microsoft s mission is to empower every person and every organization on the planet to achieve more As employees we come together with a growth mindset innovate to empower others and collaborate to realize our shared goals Each day we build on our values of respect integrity and accountability to create a culture of inclusion where everyone can thrive at work and beyond Responsibilities You will drive positive Customer Satisfaction and become a trusted advisor and provide feedback and insights from customers partners and be the Voice of Customer to share insights and best practices connect with Global Security teams at Microsoft Engineering and Product teams to remove blockers and influence the solution roadmap You will land an end-to-end value prop for Security i e Zero Trust which spans the breadth of Microsoft Security offerings and with focus on Threat Protection ID Access Management and Cloud Security You will support customers through the adoption lifecycle through planning adoption deployment and optimization as you support increasing drive of Microsoft security products utilization as you lead technical solutioning and nurturing across the customer journey You will deliver technical presentations demos and propose high-level solutions and work with key Microsoft and Partner resources to drive deployment customer adoption Identify cross sell upsell Unified opportunities through customer engagement You will align your individual skilling to team area demands and Customer Success goals and accelerate customer outcomes - Share expertise contribute to IP creation re-use to accelerate customer outcomes Run Architectural Design Session to build a plan for implementing the solution - governing design in line with customer business goals and their technical environment Outcome is consensus on solution design and next steps toward production Collaborate and orchestrate with other Cloud Solution Architects and MS stakeholders including FastTrack partner and Microsoft Consulting in developing complex end-to-end Enterprise solutions with the Microsoft Security platform Qualifications Required minimum qualifications Bachelor s Degree in Computer Science Information Technology Engineering Business Liberal Arts or related field AND 7 years experience in cloud infrastructure technologies information technology IT consulting support systems administration network operations software development support technology solutions practice development architecture and or consulting OR equivalent experience Additional or preferred qualifications Bachelor s Degree in Computer Science Information Technology Engineering Business Liberal Arts or related field AND 12 years experience in cloud infrastructure technologies information technology IT consulting support systems administration network operations software development support technology solutions practice development architecture and or consulting OR Master s Degree in Computer Science Information Technology Engineering Business or related field AND 8 years experience in cloud infrastructure technologies technology solutions practice development architecture and or consulting OR equivalent experience 6 years experience working in a customer-facing role e g internal and or external 6 years experience working in technical projects teams or functions Technical Certification in Cloud e g Azure Amazon Web Services Google security certifications Threat protection SIEM and Incident Response Extended Detection and Response XDR Security Orchestration Automation and Response SOAR Security Operation Center Management Identity and Access Management Cloud Infrastructure Cloud Security Data Security Certification in one or more of the following technologies preferred Microsoft 365 Security Administrator Microsoft Security Operations Cloud Security CCSP CEH OSCP GSEC Microsoft is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex including pregnancy sexual orientation or any other characteristic protected by applicable laws regulations and ordinances If you need assistance and or a reasonable accommodation due to a disability during the application or the recruiting process please send a request via the