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Experienced Intake Specialist Sales Consultant Mehta Dalal Immigration Law Firm - New Jersey Remote Role About Mehta Dalal Mehta and Dalal is a virtual immigration law firm based in New Jersey proudly serving clients across the United States and internationally We are committed to providing reliable compassionate services to fellow immigrants helping them secure lawful status citizenship and peace of mind without fear of deportation or abusive relationships Our guiding principle is simple yet powerful Hum Sath Hain - We are together Overview We see the consultation process as a service for our prospective new clients PNCs not as a transactional fee collection Do you share that mindset In this role within our Intake Department you will directly impact the lives of immigrants by using your knowledge of immigration law from past paralegal or intake work consultative skills and empathy to guide clients through their first steps with our firm You will meet with prospective new clients via phone and video educate them about their options help them find clarity and sign them up for a consultation with one of our legal team members This role blends sales and client care a critical bridge between individuals seeking help and our attorneys who will serve them Key Responsibilities Conduct meetings with PNCs via phone and video guiding them toward clarity and consultation enrollment Follow up with PNCs who initially declined and with current clients for quality control calls and interviews Keep detailed accurate notes in the firm s CRM database documenting all PNC contacts before during and after meetings including follow-ups Facilitate a professional handoff to the legal team once an engagement is signed and open the client file Manage the welcome process for new clients and ensure smooth onboarding Conduct quality control checks at set milestones during the first 30 days and in some cases throughout the pendency of the case Meet regularly with team members to review performance metrics intake goals and lead quality Track and maintain records regarding billable hours spent on specific cases Assist in organizing case filing systems ensuring documents are properly categorized and accessible Actively engage with management on lead quality and volume offering insights from your front-line experience Perform other administrative duties as assigned Qualifications Proven experience converting prospects into paying clients for high-ticket professional services legal financial or similar industries preferred Prior experience in immigration intake or paralegal work is highly valued Strong ability to empathize with PNCs facing challenging personal situations Embraces metrics accountability and transparency Excellent interpersonal and communication skills across phone video and email Strong organizational and time-management skills Lifelong learner with a proven record of self-improvement and sales skill development Exceptional ability to build rapport identify client needs and provide appropriate guidance Must thrive in a client-facing service-oriented role references required Why Join Dalal Mehta Competitive compensation with base salary commission bonuses monthly quarterly annual Remote work and flexible work life balance Supportive diverse and inclusive culture Paid Time Off A collaborative team driven by impact purpose and client care Compensation k base upto 4k total with commission bonuses Significant earning potential based on performance Work Conditions Remote role with standard office equipment computer phone video conferencing Some physical activity may be required typing filing light lifting up to 25 lbs Equal Opportunity Statement Dalal Mehta is an equal opportunity employer committed to diversity inclusion and fair hiring practices Applicants are considered without regard to race sex sexual orientation gender identity religion national origin age disability veteran status or other legally protected characteristics Background and references required Drug-Free Workplace