(Urgent Search) Call Coordinator

3 days ago

Jammu Nashik, India Impact Hr Km Solutions Full time

Job Description Description We are seeking a motivated Call Coordinator to join our team in India. This entry-level role is ideal for freshers looking to start their career in customer service and call management. The Call Coordinator will be responsible for managing calls, scheduling appointments, and providing support to customers. Responsibilities - Coordinate incoming and outgoing calls for the organization. - Schedule appointments and manage call logs efficiently. - Provide excellent customer service and support during calls. - Maintain accurate records of customer interactions and transactions. - Assist in resolving customer inquiries and issues promptly. - Collaborate with team members to improve call processes and service quality. Skills and Qualifications - Strong communication and interpersonal skills. - Proficiency in using call management systems and software. - Basic knowledge of customer service principles and practices. - Ability to work in a fast-paced environment and handle multiple tasks. - Excellent organizational skills and attention to detail. - Familiarity with Microsoft Office Suite (Word, Excel, Outlook) is a plus.

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