Associate Process Manager

7 days ago

Mumbai India eClerx Full time

Job Description Job Description Role Summary: Serves as the liaison between CLIENT stakeholders and the delivery team, responsible for gathering, analyzing, and documenting business and system requirements for both the rule-based (Phase 1) and AI-driven (Phase 2) components of the platform. Key Responsibilities: - Conduct workshops with CLIENT entities to understand current structure validation processes. - Document functional and non-functional requirements for automation, workflow, and AI validation. - Map organizational guidebook rules into technical logic and validation workflows. - Define acceptance criteria and assist during UAT. - Coordinate with Project Manager and Tech Lead to ensure alignment between business goals and solution design. Required Skills & Technologies: - Experience in UI/UX design & research. - Spoken and written English and Arabic skills - Strong experience in requirements elicitation, BRD/FSD creation, and process modeling. - Familiarity with workflow tools and document management systems. - Understanding of AI/NLP use cases and data validation workflows.

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