Client Servicing Executive

18 hours ago

Gurugram Gurugram India DigiRovers Solutions Full time

Job Description Job Designation: Client Servicing Executive Location: Gurgaon | Work from Office Experience: 1+ Years Key Responsibilities: - Understanding the various aspects of Digital Advertising including Google, Facebook, DSP, Affiliates, Email, SMS, WhatsApp etc. - Providing recommendations on suitable Ad formats & advertising mediums as per the client's marketing objectives. - Building and sustaining long-lasting relationships with existing and potential clients. - Making sure the client is retained month on month and opening various cross sell opportunities. - Conducting through research on potential clients products or services before pitching them for Digital Advertising services. - Setting up meetings with clients to present advertising proposals, build connections and address their concerns. - Assisting the marketing team in the preparation of media kits and promotional plans - Attending sales meetings, trade shows, and training workshops as required - Liaising with different departments about client queries. - Dealing with client requests and troubleshooting problems requests and troubleshooting problems - Stay Up to date with the latest digital marketing Trends. - Effectively manage client campaigns, ensuring they're delivered on time, to a high standard & communicating with internal teams wherever necessary. - Analyzing client reports and using logical thinking to make sure the campaign is delivered as per the required KPI and terms. - Risk analysis of the campaign and making sure that validation and billing is closed on time by 15th of the corresponding month. - Following and keeping track of payments for the first 30 days from payment term with the help of finance team. - Making sure IO or RO are updated before the end date. - Maintaining current knowledge of all MMP platforms and their operational aspects. Must-Have: Strong network with advertisers and agencies Sharp client-hunting instinct, negotiation and closing skills

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