Head of Revenue Operations

2 days ago

Bengaluru India goSTOPS Full time

Job Description About goSTOPS We're India's fastest-growing hostel chain, scaling from 30 to 100+ properties across the country. We've built hostels that travelers actually love. Youth travel in India is exploding, and we're positioned to capture it. But as we scale, we need to get smarter about pricing, sharper on distribution costs, and more disciplined with data. That's where you come in. About the Role We're looking for someone to own how we price beds, manage distribution channels, and optimize revenue across our hostel portfolio. You'll bring structure to revenue decisions, build visibility through data, and create systems that improve every week. If you've used data to make pricing decisionsnot just reported numbers but actually owned the callsthis role is for you. What You'll Do - Own revenue targets - You'll be accountable for hitting revenue goals across the portfolio, making the pricing and channel decisions needed to get there - Build and run our dynamic pricing model - Set rates based on occupancy forecasts, competitor pricing, seasonality, and revenue targets - Optimize distribution strategy - Monitor rate parity across OTAs, reduce distribution costs, and shift channel mix to grow direct bookings - Create revenue visibility - Build daily/weekly dashboards tracking revenue per bed, occupancy, channel mix, and pricing performance - Identify and fix revenue leakage - Spot parity breaches, conversion drop-offs, and inefficiencies - Run pricing experiments - Test rate strategies and channel tactics with clear measurement - Guide the team - Give the revenue operations team clear direction on pricing decisions and teach them to think in numbers You're a fit if: - You've built revenue management before - Set up pricing systems, managed multiple OTA channels (pricing, inventory, parity), or owned revenue outcomes at a hotel/hostel operation - You're analytically strong - Fluent in Excel/Google Sheets, comfortable with SQL, can build dashboards (experience with BI tools is a plus) - You make decisions and own outcomes - You don't just analyzeyou decide and take accountability for results - You're resourceful - You've figured things out without perfect tools or complete data Background: 6+ years in revenue management, pricing, or yield optimization in hospitality (hotels, hostels, serviced apartments, OTAs like OYO/Treebo/MakeMyTrip) or adjacent industries (airlines, bus travel, rideshare). Strong analytical ability and pricing experience are more critical than specific sector knowledge. Why join goSTOPS - Own revenue as we scale 3x - Shape how we grow from 30 to 100+ properties in a booming market - Clear impact - Revenue is measurable. Your wins will be visible and rewarded - Resources to build properly - Funded, backed, and ready to invest in the right systems Success looks like: - Revenue targets consistently met or exceeded - Daily visibility into performance with trusted dashboards - Distribution costs down as direct booking share increases - Pricing model running with clear rules and continuous improvement - Team making data-driven decisions

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