Manager - Dsmg - Motor Finance - Collections - Legal And Remedial - Jodhpur - Panchmukhi Tower - (m1-m3)

10 hours ago

Jodhpur Rajasthan, India TATA CAPITAL Full time

Degree Level Bachelor s Degree Key Responsibilities 1 Legal Recovery Remedial Management Manage legal actions for delinquent accounts including Section 138 Section 9 arbitration SARFAESI and civil criminal proceedings depending on industry Coordinate with empaneled lawyers for filing legal notices suits and follow-ups Ensure timely preparation and submission of case documentation Monitor progress of legal cases and ensure closure within defined timelines 2 Collections Management Handle high-delinquency and NPA accounts requiring specialized recovery action Plan and execute field collections repossessions settlements and negotiations Guide and support field recovery executives and agencies in managing tough accounts Drive recovery targets with a strong focus on reducing buckets and write-offs 3 Vendor Agency Management Manage recovery agencies repossession vendors and legal service providers Ensure agency training compliance and performance monitoring Conduct periodic audits and review meetings with vendors 4 Compliance Governance Documentation Ensure all remedial and legal actions comply with RBI guidelines and company policies Maintain accurate MIS for litigations collections results settlements and closures Support audits risk reviews and regulatory inspections 5 Coordination Stakeholder Management Liaise with internal teams Credit Operations Risk Legal and Sales Coordinate with police authorities courts local administration and RTO for recovery actions Provide timely feedback to management on market behavior fraud trends and risk indicators Required Skills Competencies Strong knowledge of legal processes related to recovery Expertise in hard collections remedial accounts preferably in BFSI sector Ability to negotiate persuade and manage difficult customer interactions Understanding of local market and regional legal ecosystem Good communication skills in Hindi English Strong MIS and reporting skills Qualifications Education Graduate Postgraduate in Commerce Business Law or related field Experience 4-10 years in collections legal recovery banking NBFC fintech preferred Experience in managing chronic delinquency and legal remedies is essential Key Performance Indicators KPIs Recovery from legal and remedial portfolio Reduction in NPA and write-off buckets Timely closure of legal cases Agency performance and compliance Documentation accuracy and regulatory adherence

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