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Assistant Chief Steward

1 month ago

Pune, Maharashtra, India Marriott Full time

Job Number 24085322 Job Category Food and Beverage Culinary Location Marriott Suites Pune 81 Mundhwa Pune Maharashtra India Schedule Full-Time Located Remotely N Relocation N Position Type ManagementJOB SUMMARYAssists in the management of the daily kitchen utility operations and staff Areas of responsibilities include dish room operations night cleaning back dock cleaning and maintenance banquet plating and food running Strives to continually improve guest and employee satisfaction while maintaining the operating budget CANDIDATE PROFILEEducation and Experience High school diploma or GED 3 years experience in the procurement food and beverage culinary or related professional area OR 2-year degree in Hotel and Restaurant Management Hospitality Business Administration or related major 1 year experience in the procurement food and beverage culinary or related professional area CORE WORK ACTIVITIESAssisting in Managing Day-to-Day Operations Orders and manages necessary supplies Verifies that workers have supplies equipment tools and uniforms necessary to do their jobs Schedules events programs and activities as well as the work of others Monitors the inflow of ordered materials and the maintenance of current materials Conducts china glass and silver inventories Controls inventories of food equipment smallware and liquor and report shortages to designated personnel Inspects supplies equipment and work areas in order to verify efficient service and conformance to standards Investigates reports and follows-up on employee accidents Manages all equipment china glass and silver e g adequate clean supplies of each Follows loss prevention policies to prevent accidents and control costs Enforces proper cleaning routines for serviceware equipment floors etc Enforces proper use and cleaning of all dish room machinery Verifies all food holding and transport equipment is in working order Verifies compliance with all applicable laws and regulations Verifies compliance with food handling and sanitation standards Informs and or updates the executives the peers and the subordinates on relevant information in a timely manner Assisting in Leading Kitchen Team Utilizes interpersonal and communication skills to lead influence and encourage others advocates sound financial business decision making demonstrates honesty integrity leads by example Assists with management of employees and management of all day-to-day operations Understands employee positions well enough to perform duties in employees absence Verifies and assists with maintaining the productivity level of employees Serves as a role model to demonstrate appropriate behaviors Achieves and exceeds goals including performance goals budget goals team goals etc Celebrates successes by publicly recognizing the contributions of team members Encourages and builds mutual trust respect and cooperation among team members Communicates performance expectations in accordance with job descriptions for each position Establishes and maintains open collaborative relationships with employees Participates in the management of department s controllable expenses to achieve or exceed budgeted goals Strives to improve service performance Solicits employee feedback Understands the impact of department s operation on the overall property financial goals and objectives Ensuring Exceptional Customer Service Attends meetings and communicates with executive peers and subordinates as an effort to improve quality of service Manages day-to-day operations verifies that the quality standards and meeting the expectations of the customers on a daily basis Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement Assisting in Managing and Conducting Human Resource Activities Provides guidance and direction to subordinates including setting performance standards and monitoring performance Assists with recruiting interviews hiring and promoting employees in the organization Trains employees in safety procedures Provides feedback to individuals based on observation of service behaviors Reviews employee satisfaction results to identify and address employee problems or concerns Verifies that property policies are administered fairly and consistently Verifies that utility staff is properly trained regarding sanitation equipment handling and chemical usage Participates in employee progressive discipline procedures Marriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive people-first culture We are committed to non-discrimination on any protected basis such as disability and veteran status or any other basis covered under applicable law Marriott Hotels strive to elevate the art of hospitality innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe As a host with Marriott Hotels you will help keep the promise of Wonderful Hospitality Always by delivering thoughtful heartfelt forward-thinking service that upholds and builds upon this living legacy With the name that s synonymous with hospitality the world over we are proud to welcome you to explore a career with Marriott Hotels In joining Marriott Hotels you join a portfolio of brands with Marriott International Be where you can do your best work begin your purpose belong to an amazing global team and become the best version of you JW Marriott is part of Marriott International s luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world JW believes our associates come first Because if you re happy our guests will be happy JW Marriott associates are confident innovative genuine intuitive and carry on the legacy of the brand s namesake and company founder J Willard Marriott Our hotels offer a work experience unlike any other where you ll be part of a community and enjoy true camaraderie with a diverse group of co-workers JW creates opportunities for training development recognition and most importantly a place where you can pursue your passions in a luxury environment with a focus on holistic well-being Treating guests exceptionally starts with the way we take care of our associates That s The JW Treatment In joining JW Marriott you join a portfolio of brands with Marriott International Be where you can do your best work begin your purpose belong to an amazing global team and become the best version of you Marriott