Merchandiser (carpet)

Merchandiser Department Merchandising Designation Merchandiser Reporting To Merchandising Head Role Type Individual Contributor Location RMC Head Office - Bhadohi 1 Role Objective To act as the key communication link between buyers design production and QA teams ensuring seamless execution of sampling and orders from inquiry to dispatch The Merchandiser is responsible for timely coordination accurate costing process adherence and maintaining buyer satisfaction through disciplined follow-ups and effective communication in line with RMC s merchandising SOPs 2 Key Responsibilities A Buyer Communication Coordination Maintain clear and professional communication with buyers for inquiries sample updates and order feedback Record all buyer correspondence and approvals systematically in communication trackers Coordinate with design QA production and accounts teams to ensure all buyer requirements are met Support in resolving buyer queries and ensure timely closure of communication loops B Sampling Management Raise and process sampling requests based on buyer briefs with proper internal approvals Coordinate with R D CAD and production teams for sample development and review progress daily Ensure samples are dispatched as per buyer timelines and maintain sample history records Document approvals and maintain sample performance data in the sampling tracker C Order Execution Tracking Prepare detailed order sheets capturing buyer POs approved specs and all relevant instructions Follow up with production for loom allocations weaving progress and finishing milestones Coordinate with QA for inline and final inspections as per SOP requirements Monitor production and finishing schedules closely to prevent delays and escalate potential issues to the Merchandising Head D Costing Documentation Dispatch Coordination Assist in cost-sheet preparation and verify all consumption and rate details for accuracy Work with Accounts and Export Documentation teams to finalize dispatch paperwork Ensure buyer-approved packaging labeling and shipment conditions are fully met before dispatch Track shipments and update buyers with dispatch confirmations and tracking details E Process Compliance Reporting Ensure 100 data accuracy in all merchandising trackers sampling order costing QA Follow RMC SOPs for documentation approvals and internal communication Prepare and submit weekly reports covering progress updates pending orders and buyer communication summaries Support in monthly review meetings with performance updates and improvement suggestions 3 Skills Competencies Functional Skills Buyer communication and coordination Sampling and production follow-up Costing and order documentation Data management and reporting accuracy Behavioral Competencies Attention to detail and accountability Effective multitasking and time management Collaboration and cross-department coordination Reliability proactivity and process discipline 4 Knowledge Requirements SOPs B-E Complete Merchandising process flow RMC ERP Tracker system for sampling and order management QA packaging and dispatch workflows Buyer product specifications and export requirements 5 Qualifications Experience Bachelor s Degree in Textile Design Fashion Merchandising or Business Administration 2-5 years of relevant experience in carpet or home furnishing merchandising export-based Hands-on knowledge of sampling coordination cost sheets and buyer communication Proficiency in Excel ERP systems and internal reporting tools 6 Reporting Coordination Merchandising Head Sampling and order review approvals and escalation handling Design CAD Teams Sampling briefs design corrections and spec pack alignment R D Production Teams Sampling progress and production scheduling QA Team Inline and final inspection coordination Accounts Documentation Teams Cost verification invoicing and export documentation Buyers Buying Agents Communication approvals and dispatch updates Job Type Full-time Pay 25 000 00 - 35 000 00 per month Work Location In person