Genesys Engineer

C1 Company Overview C1 1 Contact 1 Connection 1 ChoiceC1 is the foremost single-source provider of advanced communications and data technology for business That means if it s digital we connect our customers to it from phone systems and hardware to computer networks application development managed solutions and more And we re 100 passionate with designing implementing managing and supporting our customers every need from end to end so that they can focus on what they do best So when it comes to joining a team of IT and communications technology pros who are empowered to do what they do best your best choice your 1 choice is C1 Overview Job SummaryThe Senior Cloud Engineer is responsible for implementing Public cloud services based on AWS and Azure technologies and other major Cloud technologies Assignments includes consulting implementing documenting and migrating applications to the public cloud The Senior Cloud Engineer will also be required to lead other Cloud delivery engineers Qualifications Required Qualifications BS BAs degree in IT or related field Industry experience may be considered in lieu of degree 5-10 years of documented corporate Cloud experience Deep knowledge of Cloud Architectures Candidate must also have excellent communication interpersonal troubleshooting and customer service skills Additionally the candidate must thrive in a fast-paced environment and balance multiple projects at once Solid Experience in AWS Azure cloud technologies Experience in applications modernizations DevOps containers MicroServices is a plus Strong presentation oral and written communication skills are essential Desired Preferred Qualifications Strong multi-level relationship management persuasion and influencing skills Passion for service and delivery excellence Process optimization excellence and automation Recognized industry expertise across services and offerings Leadership and coaching experience Responsibilities Major Responsibilities Activities Implements public cloud services based on AWS Azure and other major cloud Technologies Works with customers and Cloud Solutions architects in planning and designing highly successful Cloud environments Works with customers to align technology to their business opportunities and needs in context of their Cloud strategy Assists in delivering consulting engagements working with distributed sales teams along with deployment team members Demonstrates command of Cloud technologies and other ecosystem solutions Masters a deep technical knowledge and possesses the communication skills and organizational agility to guide customers through Cloud migration projects and must also be able to perform the hands-on technical solution design work independently Utilizes knowledge of architectural design and documentation Stays current with Cloud technologies Demonstrates customer facing and presentation skills Documents business information application and technology aspects of approach Leads complex large projects Supports customer escalations as needed Partners with end customers to ensure a successful project implementation Provides technical training to the customers as needed Mentors and develops junior engineering staff members Additional Information C1 BENEFITS 401 k Plan 35 match per dollar up to 10 Medical Coverage 3 plan options no network - all providers are covered includes comprehensive member advocacy Kaiser CA plan option HSA Employer Contribution In-vitro Fertility treatment coverage Dental Vision FSA Plans Pre-tax Commuter Plans Employer-paid Life Insurance Employer-paid Short Long Term Disability Paid Parental Leave 4 weeks at 100 Employee Assistance Plan Voluntary Life Insurance Legal ID Theft Plans TeleHealth Options Omada Health healthy living solution Travel Assistance Business Travel Accident Coverage Employer-paid Pet Telehealth Accident Insurance Critical Illness Insurance Hospital Indemnity Insurance Health Advocate Volunteer Time Off Work Environment Ability to handle multiple priorities and demands in a fast-paced environment This job operates in a professional office environment This role routinely uses standard office equipment such as computers phones photocopiers and filing cabinets Physical Environment Physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job Other Duties Changes This job description is not designed to cover or contain a comprehensive listing of all duties responsibilities or activities that are required of a team member for this job Duties responsibilities and activities may change at any time with or without notice At any point in time the essential functions and primary duties associated with this position will be the principal major or most important duties responsibilities and activities that the employee is expected to perform as determined and directed by C1