Service Desk Specialist

3 weeks ago

Pune, India Live Connections Full time

🚨 We Are Hiring – Service Desk (L1) Support | Pune & Bangalore 🚨

Looking to work with a global leader in Business Process Management?

We are hiring multiple Service Desk (L1) Support roles across experience levels for full-time, work-from-office positions.

🖥️ Open Positions:

🔹 JL-2B – Freshers (Technical Background) – Pune

🔹 JL-2A – 1+ Years Exp – Pune & Bangalore

🔹 JL-3A – 3+ Years Exp – Pune

🟩 Key Skills Required:

• Strong communication (verbal & written)

• Analytical thinking & problem-solving

• Experience with IT Service Desk / L1 Tech Support

• Basic knowledge of AD, O365, Azure, Networking

• Troubleshooting skills across Windows, Outlook, Teams, VPN, etc.

• Experience using ticketing tools and following ITIL practices

• Ability to manage incidents via phone, email, web, or chat

• 100% Work From Office – No hybrid

📍 Locations: Pune & Bangalore

🕒 Shifts: Rotational (US/UK) | 24x7 environment

📄 Notice Period: Immediate to 30 days preferred

📜 Education: Graduation/Post-Graduation with all marksheets & certificates mandatory

💼 Experience Range & CTC:

- JL-2B: Freshers – 2.5 to 2.75 LPA (Tech background only) – Pune
- JL-2A: 1+ years – Up to 4 LPA – Pune & Bangalore
- JL-3A: 3+ years – Up to 5 LPA – Pune
- 💡 Final package will be based on experience, last CTC, and performance in the evaluation process.

🔐 Non-Negotiables:

✔ Excellent English communication skills

✔ Willingness to work 24x7 shifts

✔ Full-time education (15 years) – Graduation required

✔ Provisional degree and mark sheets needed for onboarding

🗓️ Hiring in full swing – priority given to immediate joiners.

Interested or know someone who fits? Let’s connect share your resume for referral.

#Hiring #ServiceDesk #TechSupport #ITSupport #PuneJobs #BangaloreJobs #L1Support #ImmediateJoiners #JobOpportunity #WorkFromOffice #ITJobs #FresherJobs #ExperiencedJobs #WalkInDrive

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