CFTS L2
7 days ago
Job Description: Position: Technical Support Engineer 2 Business Unit: Juniper TAC -Customer Focused Technical Support Summary: - This position is for the Juniper TAC CFTS (Customer Focused Technical Support) Level 2 Technical support engineer to support Juniper Routing, Switching, and Security products. - This is an Individual Contributor Role - Troubleshoot issues related to configuration, hardware and software, replicate customer environments and network problems in the lab. - Be a customer advocate for timely resolution of the problems reported, understand the environment/network and influence business. - Take ownership for problem resolution, problem reproduction. - Be a fast learner and keep pace with newer technologies - Participate in initiatives such as create Knowledge Base and Whitepapers. - Work with CFTS Lead Engineers, Engineering, and Advance Services teams on critical customer escalations. - Available to work in shifts and cover weekends rotations. Experience - 2 + years of experience in IP Network Routing domain - Troubleshooting, implementation, design etc. Primary Skills * Excellent Customer handling and communication (verbal and written) skills * Excellent problem solving skills. * In depth knowledge of IP Packet flow To be proficient in any 2 of the following technologies * Layer 3 Technologies (OSPF, ISIS, BGP, ICMP, UDP, TCP, QoS, VRRP,) * Layer 2 Technologies (Ethernet, VLAN, STP, ARP, LACP, stacking/virtual-chassis) * Security Technologies (Firewalls, IPSec, GRE, IDP/IDS, IPS, Dos, clustering) Understanding/Exposure/Expertise in one or more areas will add weightage * MPLS, MPLS-TE * Multicast technologies PIM, NG-MVPN * Data center Fabric and IP CLOS networks * SDN/NFV/OpenStack/Cloud Prefer to have platform Knowledge (Routers/Switches/Firewalls) in one or more: - Juniper, Cisco, Palo Alto, Arista, Huawei and others. Traffic generators (Ixia, Agilent)/ traffic simulators, protocol analyzers, testers etc . Preferred Certifications – JNCIA, JNCIS, JNCIP, JNCIE, CCNA/CCNP/CCIE
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CFTS L2
7 days ago
Bengaluru, India Juniper Networks Full timeJob Description: Position: Technical Support Engineer 2Business Unit: Juniper TAC -Customer Focused Technical SupportSummary: This position is for the Juniper TAC CFTS (Customer Focused Technical Support) Level 2 Technical support engineer to support Juniper Routing, Switching, and Security products.This is an Individual Contributor RoleTroubleshoot issues...
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CFTS L2
5 days ago
Bengaluru, India Juniper Networks Full timeJob Description:Position: Technical Support Engineer 2Business Unit: Juniper TAC -Customer Focused Technical SupportSummary:This position is for the Juniper TAC CFTS (Customer Focused Technical Support) Level 2 Technical support engineer to support Juniper Routing, Switching, and Security products.This is an Individual Contributor RoleTroubleshoot issues...
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CFTS L2
5 days ago
Bengaluru, India Juniper Networks Full timeJob Description:Position: Technical Support Engineer 2Business Unit: Juniper TAC -Customer Focused Technical SupportSummary:This position is for the Juniper TAC CFTS (Customer Focused Technical Support) Level 2 Technical support engineer to support Juniper Routing, Switching, and Security products.This is an Individual Contributor RoleTroubleshoot issues...
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CFTS L2
5 days ago
Bengaluru, India Juniper Networks Full timeJob Description: Position: Technical Support Engineer 2Business Unit: Juniper TAC -Customer Focused Technical SupportSummary: This position is for the Juniper TAC CFTS (Customer Focused Technical Support) Level 2 Technical support engineer to support Juniper Routing, Switching, and Security products.This is an Individual Contributor RoleTroubleshoot issues...
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CFTS L2
5 days ago
Bengaluru, India Juniper Networks Full timeJob Description: Position: Technical Support Engineer 2Business Unit: Juniper TAC -Customer Focused Technical SupportSummary: This position is for the Juniper TAC CFTS (Customer Focused Technical Support) Level 2 Technical support engineer to support Juniper Routing, Switching, and Security products.This is an Individual Contributor RoleTroubleshoot issues...
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CFTS L2
5 days ago
Bengaluru, India Juniper Networks Full timeJob Description: Position: Technical Support Engineer 2 Business Unit: Juniper TAC -Customer Focused Technical Support Summary: This position is for the Juniper TAC CFTS (Customer Focused Technical Support) Level 2 Technical support engineer to support Juniper Routing, Switching, and Security products. This is an Individual Contributor Role Troubleshoot...
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CFTS L2
5 days ago
Bengaluru, India Juniper Networks Full timeJob Description: Position: Technical Support Engineer 2 Business Unit: Juniper TAC -Customer Focused Technical Support Summary: This position is for the Juniper TAC CFTS (Customer Focused Technical Support) Level 2 Technical support engineer to support Juniper Routing, Switching, and Security products. This is an Individual Contributor Role Troubleshoot...
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Cfts l2
5 days ago
Bengaluru, India Juniper Networks Full timeJob Description:Position: Technical Support Engineer 2Business Unit: Juniper TAC -Customer Focused Technical SupportSummary:- This position is for the Juniper TAC CFTS (Customer Focused Technical Support) Level 2 Technical support engineer to support Juniper Routing, Switching, and Security products.- This is an Individual Contributor Role- Troubleshoot...
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Cfts l2
4 days ago
Bengaluru, India Juniper Networks Full timeJob Description:Position: Technical Support Engineer 2Business Unit: Juniper TAC -Customer Focused Technical SupportSummary:- This position is for the Juniper TAC CFTS (Customer Focused Technical Support) Level 2 Technical support engineer to support Juniper Routing, Switching, and Security products.- This is an Individual Contributor Role- Troubleshoot...
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CFTS L2
4 days ago
Bengaluru, India Juniper Networks Full timeJob Description:Position: Technical Support Engineer 2Business Unit: Juniper TAC -Customer Focused Technical SupportSummary:- This position is for the Juniper TAC CFTS (Customer Focused Technical Support) Level 2 Technical support engineer to support Juniper Routing, Switching, and Security products.- This is an Individual Contributor Role- Troubleshoot...
