SAP SD/HANA Support Consultant

5 days ago

Ahmedabad India Bosontech IT Services Private Limited Full time

Job Description Description - Experienced SAP SD HANA Support Consultant with strong functional expertise in Sales and Distribution processes and deep understanding of SAP S/4HANA functionalities. - candidate will be responsible for providing AMS (Application Management Support), resolving incidents, implementing small enhancements, and ensuring system stability for business-critical sales operations. - Provide AMS support for SAP SD modules, ensuring smooth daily business operations. - Analyze and resolve issues related to order-to-cash (OTC) processes, including sales orders, pricing, delivery, billing, and credit management. - Work closely with business users to troubleshoot problems, identify root causes, and implement effective solutions. - Manage incident, service requests, problem, and change management in accordance with SLAs. - Collaborate with cross-functional teams (MM, FICO, PP, ABAP, BASIS) for issue resolution and system enhancements. - Perform configuration and customization in SAP SD as per business requirements. - Support integration with other modules and external systems such as logistics partners, payment gateways, and third-party applications. - Participate in testing cycles (unit, integration, UAT) for fixes and minor enhancements. - Assist in data migration and validation during version upgrades or rollouts. - Prepare and maintain functional specifications, test scripts, and user manuals. - Work with ABAP and technical teams for debugging, enhancements, reports, and performance improvements. - Support SAP HANA migration and optimization initiatives related to SD processes. - Provide training and knowledge transfer to key users and team members. - Strong hands-on experience in SAP SD configuration and support. - Expertise in Order Management, Pricing, Billing, Shipping, Delivery, Returns, and Credit Management. - Good understanding of Master Data Management Customer Master, Material Master, and Condition Records. - Exposure to Integration points with FI, MM, and WM modules. - Working knowledge of Output Determination, Copy Control, Account Determination, and Partner Functions. - Strong understanding of SAP S/4HANA Sales functionalities and simplifications. - Ability to perform basic debugging and coordinate with ABAP team for technical developments. - Familiarity with Fiori apps and embedded analytics in HANA environment. - Excellent analytical, troubleshooting, and problem-solving skills. - Ability to work independently or collaboratively in cross-functional teams. - Strong communication and client interaction abilities. (ref:hirist.tech)

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